Junior UX Researcher
Vancouver, British Columbia, Canada (Hybrid) · Full Time
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- Experience
- Any
- Salary
- CAD 68,000 – CAD 75,000 / year
- Openings
- 1
- Posted
- 3 weeks ago
- Work mode
- Hybrid
- Education
- 3+ years of post-secondary education
- Eligibility
- Candidates with 3+ years of post-secondary education and at least 6 months of hands-on experience in qualitative and quantitative research methods are encouraged to apply. This role is open to individuals who possess strong analytical, communication, and project management skills, and are comfortab…
- Resume
- Required to apply
Where you'll work
Job description
About GAIN
GAIN is a creative-led, insight-driven company that merges data, technology, and creativity to foster innovation and drive progress. We operate as a united force, utilizing data to fuel creativity and technology to unlock new possibilities. Our specialist teams, including Creative Studio, Conversion, Customer Science, Experience, and Performance, work collaboratively to fuel client growth and deliver measurable impact. We are explorers of new frontiers, shaping bold strategies that move people, brands, and businesses forward.
The Role
As a Junior UX Researcher, you will be an integral part of our UX Research team, collaborating closely with the Experimentation team. Your primary focus will be on processing and analyzing qualitative and quantitative research data to derive actionable insights for our clients. You will be responsible for executing both qualitative and quantitative research studies to delve into the behavioral psychology and usability of digital and omnichannel experiences.
Responsibilities
- Plan and conduct qualitative and quantitative research studies for clients, employing methodologies such as 1:1 interviews, diary studies, usability tests, secondary research, competitor analysis, surveys, and journey mapping, utilizing Conversion's proprietary frameworks.
- Process, analyze, and synthesize data derived from research activities.
- Develop and prepare materials that effectively summarize key findings for stakeholders.
- Confidently present research findings and insights to various audiences.
- Collaborate with Conversion's Experimentation Consultants and Designers to identify opportunities for leveraging user research insights.
Requirements
- Completion of 3+ years of post-secondary education.
- Minimum of 6 months of practical experience in applying qualitative and quantitative research methods, including in-depth interviews, usability testing, diary studies, surveys, and card sorting.
- Exceptional written and verbal communication skills, capable of articulating complex subjects clearly to team members and clients, and delivering compelling presentations.
- Demonstrated ability to understand business contexts, define research scopes and designs, execute research plans, analyze findings, and present actionable recommendations.
- Strong analytical and problem-solving capabilities, with the aptitude to quickly formulate recommendations based on both qualitative and quantitative evidence.
- Excellent project and organizational management skills for coordinating research efforts across multiple projects.
- A proactive, self-motivated, and flexible approach with a passion for driving results in a team-oriented environment.
- Familiarity with research tools such as usertesting.com, dscout, and Qualtrics.
- Proficiency with online collaboration tools including Asana, Google Docs, Google Analytics, Excel, and PowerPoint.
Company Culture & Values
At GAIN, we foster a culture of 'Rebel Thinking,' encouraging curiosity and courage to question assumptions and explore innovative solutions. Our 'Make It Happen' philosophy emphasizes turning ambition into action and learning rapidly. We also champion 'Swarming Our Expertise,' where diverse skills and perspectives combine to solve complex problems efficiently.
Benefits
- Hybrid work model with a home office allowance.
- 'Flex-Fridays' for uninterrupted work or early sign-off.
- Generous paid time off, starting at 3 weeks, plus a winter holiday office closure.
- Opportunity to work remotely from anywhere in the world for up to 20 business days annually.
- Comprehensive wellness support including wellness time, health and dental coverage, and dedicated spending accounts.
- A dog-friendly office environment.
- On-site gym membership.
- Robust reward and recognition programs.
- Recognition as a certified Great Place to Work®.
Additional Information
The typical hiring range for this role is $68,000 - $75,000 annually. This range is determined by our compensation philosophy, internal equity, and is complemented by a competitive total rewards package. The final base pay will be influenced by the candidate's skills, knowledge, and experience. GAIN is an equal opportunities employer and encourages applications from all qualified individuals, irrespective of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.