North Tees and Hartlepool NHS Foundation Trust

JAG Lead

North Tees and Hartlepool NHS Foundation Trust

Stockton-on-Tees, England, United Kingdom · Full Time

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Experience
Any
Salary
Openings
1
Posted
2 weeks ago
Work mode
In office
Education
null
Eligibility
<ul><li>Individuals with experience in leading healthcare accreditation programs.</li><li>Professionals with a strong understanding of clinical governance and quality improvement in healthcare settings.</li><li>Candidates able to work across multiple locations within the University Hospitals Tees s…
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Where you'll work

Job description

About the Role

This position involves leading the strategic and operational execution of the Trust’s Endoscopy JAG accreditation program. The goal is to ensure the service consistently adheres to national standards for quality, safety, efficiency, and patient experience. As the Trust's expert for JAG Global Rating Scale (GRS) compliance, you will offer specialized guidance, supervision, and assurance to clinical and operational teams. This support will help the Endoscopy Unit maintain continuous accreditation and foster a culture of high performance.

You will collaborate closely with endoscopy leadership, governance teams, and other divisional colleagues. Your responsibilities will include coordinating all facets of the accreditation cycle, such as gathering evidence, conducting service audits, measuring patient experiences, developing the workforce, and optimizing patient pathways. You will spearhead the creation and implementation of improvement plans to ensure the service aligns with national best practices, regulatory mandates, and Trust objectives.

The role demands strong analytical, organizational, and communication capabilities, with the ability to influence stakeholders at all levels and drive lasting service enhancements. You will serve as a crucial point of contact with JAG, external evaluators, and internal stakeholders, ensuring the Trust's endoscopy services remain safe, effective, and responsive to patient needs.

Additional Information

South Tees Hospitals NHS Foundation Trust and North Tees and Hartlepool NHS Foundation Trust have merged to form University Hospitals Tees. Therefore, you may be required to work at any location across both Trusts.

At North Tees & Hartlepool NHS Foundation Trust, our aim is to be the premier workplace, ensuring we have the right personnel in the correct positions at the opportune moments to deliver outstanding patient care and experiences.

We are committed to supporting our staff by providing an inclusive and supportive work environment, complete with health and well-being initiatives, staff benefits, and opportunities for personal and professional growth.

We endorse the 'Making Every Contact Count' philosophy for promoting health and well-being among individuals and communities.

Contact Information

For further details or to arrange an informal visit, please contact:

Name: Ste Heavisides

Job title: General Manager

Email address: steven.heavisides@nhs.net

Telephone number: 01642 383154

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