Human Resources Generalist

About the Company

Studio Bank exists to support builders and makers of all kinds. Its purpose is to partner with people creating businesses, families, music, technology, social change, and better care. The organization describes itself as a place for creators to do meaningful work.

Since its early days, the company has intentionally shaped a definition of what a strong workplace should be. That vision centers on purpose, trust, accountability, transparency, initiative, collaboration, innovation, continuous learning, fellowship, and a healthy quality of life. The bank is certified as a Nashville Living Wage Employer and has earned repeated recognition as one of Nashville Business Journal’s Best Places to Work.

Studio Bank says it is committed to delivering an exceptional employee experience in Nashville and Chattanooga through culture, values, rewards, recognition, development, community involvement, equity ownership, open access to leadership, learning opportunities, wellness offerings, and other benefits.

Position Overview

The Human Resources Generalist serves as a central partner to managers and employees across the business. This role supports the complete employee journey, including hiring, onboarding, employee relations, compliance, performance support, benefits, HR systems, and offboarding.

The ideal candidate brings a service-oriented approach, sound judgment, strong confidentiality, and a genuine interest in creating an inclusive and high-performing workplace. Success in this role requires comfort in a fast-moving environment, the ability to work independently, and strong collaboration across teams.

Talent Acquisition and Onboarding

• Work with hiring managers and the HR Manager to draft job descriptions, publish openings, and support end-to-end recruiting activities such as sourcing, screening, interview scheduling, and offer letter preparation.
• Coordinate and deliver a structured onboarding process designed to welcome new hires, build early engagement, and reinforce the company culture.
• Keep applicant tracking system records accurate and ensure hiring documents are complete and compliant.

Employee Relations and Engagement

• Act as a reliable first contact for employee questions, concerns, and conflicts, and escalate matters to the HR Manager or senior leaders when needed.
• Support fair and thorough employee relations investigations while documenting outcomes in line with company procedures.
• Help plan and run engagement programs, employee surveys, recognition efforts, and activities that strengthen workplace culture.

Compliance and HR Administration

• Help ensure HR processes, policies, and practices align with federal, state, and local employment laws, including EEO, FMLA, ADA, FLSA, and OSHA.
• Maintain employee data in the HRIS with accuracy, confidentiality, and strong attention to data integrity.
• Assist in creating, revising, and administering HR policies and the employee handbook with the HR Manager and legal counsel.
• Complete required compliance training and certifications on schedule and support delivery of mandatory bank-wide training.
• Track and manage HR reporting obligations, including EEO-1 filings and other required submissions.
• Carry out all responsibilities with a high standard of privacy and discretion.

Benefits and HRIS Support

• Support administration of benefits such as medical, dental, vision, life insurance, 401(k), and leave programs.
• Respond to employee questions about enrollment and benefit changes and assist with claims issues.
• Partner with the HR Manager and external administrators during open enrollment to help ensure clear communication and smooth execution.
• Perform routine audits and timely updates to keep HRIS information accurate.
• Assist with benefits planning and strategy alongside internal and third-party partners.

Performance Management and Training

• Identify training needs across departments and work with managers to design and support targeted learning initiatives.
• Assist with performance review cycles, including tools, timelines, manager preparation, and calibration meetings.
• Stay current on HR best practices, employment law, and workforce trends through ongoing professional development.

Additional Responsibilities

• Support strategic HR projects and initiatives with the HR Manager and other stakeholders as assigned.
• Represent HR in cross-functional meetings and committees when needed.
• Maintain regular and dependable attendance.
• Perform other duties as assigned.

Essential Competencies

• Strong people skills and the ability to build effective relationships across all levels of the organization.
• Solid knowledge of employment law and HR compliance requirements.
• High professionalism, integrity, and discretion when managing confidential information.
• Ability to juggle multiple priorities, adjust to changing needs, and meet deadlines in a busy environment.
• Excellent verbal and written communication, including the ability to prepare policies, reports, and correspondence clearly.
• Strong problem-solving and judgment skills, with the ability to work with limited supervision.
• Self-motivated mindset with a commitment to learning and supporting employee growth.
• Comfort using HRIS tools and other technology systems.
• Proficiency with Microsoft Office applications.
• Strong organization and attention to detail.
• Collaborative approach and a positive contribution to an inclusive culture.

Education and Experience

A bachelor’s degree in Human Resources, Business Administration, or a related discipline is required. Professional certification such as PHR, SHRM-CP, or an equivalent credential is preferred.

The role requires at least three years of progressive human resources generalist experience. Candidates should have practical experience in at least three of these areas: talent acquisition, employee relations, HR compliance, benefits administration, HRIS management, and/or learning and development.

Preferred background includes three or more years in HR generalist roles, ideally in financial services, banking, or professional services. Experience in a growth-stage or high-change environment is also preferred, along with a history of supporting positive culture, engagement initiatives, employee relations investigations, documentation, and performance management.

Physical and Work Conditions

• The job may require sitting for extended periods and frequent use of computers, calculators, and office equipment.
• Work activities may include standing, walking, using hands, reaching, stooping, kneeling, crouching, crawling, talking, and hearing.
• The role may require the ability to lift or exert up to 25 pounds occasionally.
• Visual ability is needed for reviewing data, reading documents, checking handwriting, viewing screens, and using measurement tools.
• The work setting is indoors and protected from weather, though temperatures may vary.
• Flexibility is needed for changing work hours and locations as required.
• Some travel may be required.

Additional Information

The employer emphasizes that reasonable accommodations may be made for qualified individuals with disabilities when needed and identified.