HR Specialist

Role Overview

An organization in Richmond, Virginia is seeking an experienced HR Specialist for a contract-to-permanent opportunity. The role sits within a shared services setting and combines day-to-day HR case handling with more advanced employee support as the position grows. It is fully remote and calls for strong judgment, sound HR instincts, and the ability to expand into broader responsibilities over time.

What You Will Do

• Advise employees and managers on HR topics such as policy interpretation, workplace concerns, and issue resolution.
• Own and prioritize a queue of HR cases, making sure each item is properly researched, recorded, and closed in a timely and accurate way.
• Work alongside legal, payroll, technology, and other internal partners to support consistent and compliant HR practices.
• Help improve processes that strengthen service quality, team efficiency, and the employee experience.
• Develop practical reference materials, training content, and support resources that increase HR knowledge across the organization.
• Analyze recurring HR inquiries, identify patterns, and prepare reports that surface risks and improvement opportunities.
• Support HR systems and case management work using tools such as Workday, Salesforce, and SharePoint.
• Assist with onboarding, employee relations matters, and other HR administrative tasks in a regulated environment.
• Build dependable relationships with internal stakeholders and outside partners to support accountability and reliable service.

What We Are Looking For

• A bachelor’s degree in Human Resources, Business, or a related discipline, or equivalent relevant experience.
• At least 3 years of HR experience with a strong background in employee support, case handling, and service-focused problem-solving.
• Solid understanding of HR administration, onboarding, employee relations, and HRIS-based processes.
• Excellent written and verbal communication skills, with the ability to advise employees and managers at different levels.
• The ability to manage shifting priorities in a fast-paced environment while maintaining strong judgment and attention to detail.
• Comfort using Microsoft Office tools, including Word, Excel, PowerPoint, and Teams.
• Experience with HR technology and case management platforms such as Workday, Salesforce, and SharePoint.
• Experience in compliance-sensitive settings, including HIPAA-regulated environments, is a plus.

Additional Information

This role is offered on a contract-to-permanent basis and is fully remote. The organization describes the work environment as a shared services model with evolving responsibilities. Applicants must be legally authorized to work in the United States.

Benefits and Employer Information

Contract and temporary professionals are eligible for benefits that may include medical, vision, dental, life insurance, disability insurance, and access to a 401(k) plan. Free online training is also available. The employer is an equal opportunity employer.

Terms and Conditions

Employment-related terms, including the employer’s use and privacy notices, apply to applicants and hired professionals.