HR Operations Specialist

About the company

TMGM is a global online trading and investment business with offices across three continents. It is recognised as Chelsea FC’s official regional online forex and trading partner in the Asia Pacific region and has built a strong reputation as a reliable CFD trading provider. The company focuses on regulatory compliance, modern technology, and high-quality customer support.

The organisation aims to give clients excellent trading conditions through advanced platforms, ongoing research and development, and solutions designed to improve liquidity and usability.

About the role

This position is for an HR Operations Specialist who will help run core HR processes smoothly throughout the employee lifecycle. The role covers onboarding, offboarding, employee records, HR systems, communication, reporting, and operational improvements.

You will work closely with Talent Acquisition, Payroll, Administration, and wider business teams to keep HR services accurate, efficient, and compliant. The role suits someone who enjoys structure, solving problems, and contributing to a strong employee experience in a busy environment.

Key responsibilities

• Handle or assist with everyday HR activities such as onboarding, offboarding, and employee changes.
• Work with Talent Acquisition, Payroll, Administration, and business teams to keep HR workflows running well.
• Keep employee data, files, and HR documentation accurate across systems.
• Use HR platforms such as Workable, Employment Hero, and Jira to manage tasks and maintain data quality.
• Track service standards and turnaround times for HR processes.
• Spot process issues or inefficiencies and either resolve them or escalate them depending on level of authority.
• Help improve HR systems, procedures, and workflows over time.
• Prepare employee emails, letters, contract updates, and template documents.
• Support the creation, review, and upkeep of HR policies, procedures, and employee handbooks.
• Help run performance review cycles, including documentation and follow-up actions.
• Compile HR reports, insights, and supporting documents for business decisions.
• Apply relevant employment law and compliance requirements in day-to-day work.
• Keep up to date with HR best practices and implement changes when needed.
• Support colleagues across functions, raise risks or discrepancies appropriately, and complete ad hoc HR tasks as required.
• At senior levels, guide junior team members and help strengthen overall team capability.

Requirements

• 1 to 2 years of experience in HR operations, HR administration, or a similar role.
• Strong accuracy and a high level of attention to detail.
• Excellent organisational ability and the capacity to manage several tasks at once while meeting deadlines.
• Clear communication skills and confidence when dealing with stakeholders.
• Exposure to HR tools such as Workable, Employment Hero, or Jira is an advantage.

Benefits

• Competitive pay with performance-linked bonuses.
• Opportunities to grow your career within a global organisation.
• A collaborative, inclusive workplace with exposure to cross-regional operations.
• Health and wellness support.
• Flexible work arrangements.

Additional information

This is a full-time, onsite role based in Sydney, New South Wales, Australia.