HR Operations Senior Associate Officer

Role Overview

This position sits within HR operations in Abu Dhabi and focuses on employee exit administration, salary controls, employment-related validations, and coordination with multiple internal and external stakeholders.

Core Responsibilities

• Oversee the end-to-end offboarding workflow.
• Administer salary suspension and reinstatement for staff.
• Record employee updates in the Fusion system.
• Assist with revisions to operational HR policies.
• Compile leaver-related reports and statistical summaries.
• Work with the Legal Department on court-related matters.
• Coordinate matters with AD Pension.
• Interface with MOHRE as required.
• Engage with relevant GCC authorities.

Resignation and Termination Processing

• Work with employees and the relevant departments to gather all resignation or termination paperwork.
• Draft exit files, including checklists, resignation or termination notices, and summaries from exit interviews.
• Carry out exit interviews and record the departing employee’s subsequent career destination for analytical use.
• Coordinate with the Emiratization team for UAE national employees leaving the bank.
• Maintain resignation and termination records in the e-HR platform and upload all supporting documentation.
• Share the completed exit file with the officer handling EOSI calculations and the rest of the exit process.
• Inform Payroll, ICD, ITD, RFO, RBO, Card Center, and Admin so they can complete their own follow-up actions for the departing employee.
• Prepare monthly tracking for resignations, terminations, and future-dated resignations, and send it to the Head of MIS for filing.
• Update or remove access in the ID Manager System according to the employee’s final working day.

Offboarding and Final Settlement

• Compute end-of-service benefits.
• Obtain the former employee’s signed acceptance and complete the settlement steps.
• Coordinate with Payroll for payment of end-of-service benefits.
• Work with GRD on visa cancellation matters.
• Coordinate with the Collection Unit to ensure any necessary actions are completed before benefits are released.
• Maintain a full audit trail of end-of-service benefit calculations.

Salary Suspension and Release

• Suspend salaries for resigned or terminated employees to avoid overpayment.
• Reinstate salaries once attendance is corrected or all required documentation has been completed.
• Keep a record of salary suspensions and releases and circulate it to Payroll before the monthly payroll run.

Verification Requests and System Changes

• Respond to employment verification requests from outside parties.
• Provide reference checks for former employees when approached by their new employers.
• Review, verify, and approve employee changes in Fusion only when the supporting documents and approvals are complete.

Skills and Knowledge Needed

The role requires strong administrative judgment, coordination ability, and familiarity with HR and banking processes. Practical knowledge of ADIB systems, internal policies, pension rules, MOHRE requirements, GCC-related procedures, and court-case handling is important.

Eligibility

This opportunity is open to UAE Nationals only.