HR Operations Coordinator

About Us

Bain & Company is a global consultancy dedicated to assisting ambitious change-makers in shaping the future. With 65 offices across 40 countries, we collaborate with clients as a unified team to achieve exceptional outcomes, surpass competitors, and redefine industries. Since our inception in 1973, our success has been measured by our clients' achievements, and we are proud to maintain the highest level of client advocacy in the industry. In 2004, Bain established its presence in India with the Bain Capability Center (BCC) in New Delhi, now known as BCN (Bain Capability Network), with multiple nodes globally. BCN is a significant part of Expert Client Delivery (ECD), providing analytics and research solutions to Bain's global case teams across various industries, corporate cases, client development, private equity diligence, and intellectual property.

Who you will work with

The incumbent in this role will support Talent Management for consulting staff at BCN India. This team member will collaborate with the Senior Specialist HR/Manager HR to manage end-to-end HR processes, implement necessary interventions, conduct analyses, contribute to process improvements, and manage internal stakeholder communications.

What you’ll do

• Execute routine HR operations transactions following defined processes and under supervision.
• Manage and maintain the HRMS (Workday) to ensure data accuracy and alignment with global standards.
• Oversee the complete employee offboarding process, ensuring real-time data updates.
• Assist in compiling and preparing inputs for payroll, leave, and benefits administration.
• Manage the medical insurance process for all employees, including support for annual renewals.
• Coordinate with internal teams and external service providers to follow up on tasks and ensure closure.
• Address standard employee queries using established guidelines and escalate exceptions as needed.
• Prepare standard reports and data extracts using approved formats and templates.
• Maintain documentation to support audits, compliance, and reconciliations.
• Strictly adhere to confidentiality, data privacy, and information security requirements.
• Participate in various HR projects and initiatives.

About you

• Possess 3-5 years of work experience along with an MBA in Human Resources, or 4+ years of experience with a Graduate degree and hands-on experience in managing employee lifecycle processes.
• Demonstrate a solid understanding of HR functions, fundamentals, and talent management processes.
• Proficient in Excel and PowerPoint, with the ability to manage Management Information Systems (MIS) and reporting.
• Must have strong data handling and analysis capabilities.
• Experience with HRMS (Workday) is essential.
• Familiarity with Tableau or other data analysis tools is preferred.
• Exhibit a high degree of detail orientation, strong interpersonal skills, and integrity.
• Possess excellent organizational skills, with the ability to meet deadlines, prioritize tasks, and manage multiple assignments concurrently.

What makes us a great place to work

We are consistently recognized as one of the world's best workplaces, a champion of diversity, and a model of social responsibility. Bain is ranked #1 on Glassdoor’s Best Places to Work list and has maintained a top-four position for over 12 years. We believe that diversity, inclusion, and collaboration are crucial for building extraordinary teams. We recruit individuals with exceptional talents, abilities, and potential, and foster an environment where they can thrive professionally and personally. Our commitment to being a great workplace for diversity, inclusion, women, LGBTQ+, and parents is publicly acknowledged by Fortune, Vault, Glassdoor, and the Human Rights Campaign.