HR Generalist

Role overview

nGeneration is hiring an HR Generalist to keep everyday people operations running efficiently across the organisation. Based in the Information Technology and Services sector, this position plays a key role in supporting a compliant, well-organised, and positive employee journey, while helping maintain high standards in HR practice.

This is a practical, hands-on role for someone who enjoys combining administration, employee support, and recruitment coordination. You will work closely with employees and managers, helping to manage people-related matters with discretion, accuracy, and a professional approach.

In this position, you will be involved across the full employee lifecycle, handling both routine HR tasks and more sensitive employee relations issues. The right person will be able to stay structured, manage confidential information responsibly, and develop reliable working relationships across the business.

Responsibilities

• Take ownership of day-to-day HR administration throughout the employee lifecycle.
• Support employee relations matters, including grievances, disciplinary cases, and tribunals.
• Run onboarding and exit processes for new starters and leavers.
• Coordinate recruitment activity from advertising roles through to the offer stage.
• Keep HR records up to date and make sure policies and compliance requirements are followed.

About nGeneration

nGeneration is a specialist IT maintenance and support company serving clients in the hospitality and retail sectors. The business combines technical know-how with a people-focused culture, aiming to create a workplace where employees feel supported, appreciated, and able to do their best work. The company also operates from a newly built 20,000 sq ft headquarters in Tipton, in the Midlands, which serves as the main base for functions such as repairs, the support hub/service desk, staging, and warehousing. All behind-the-scenes staff work from this HQ location.

Requirements

• At least 3 years of experience as an HR Generalist.
• Hands-on experience managing employee relations cases such as grievances and disciplinary issues.
• Strong background in HR administration across the full employee lifecycle, including onboarding, offboarding, and recruitment support.
• Confident use of Microsoft 365, along with experience working with Sage HR or a similar HR system.
• Working knowledge of UK employment law and HR compliance obligations.
• Must be legally allowed to work in the United Kingdom.

Benefits

• Access to training and learning opportunities to help you build your skills and progress in your career.
• Eligibility for an annual performance bonus based on results and contribution.
• Regular company events, team parties, and team-building activities designed to encourage collaboration and celebrate success.

Additional information

This role is located in England, United Kingdom and is on-site. The position is full-time. No salary details, number of openings, notice period, or start date were provided.