HR Generalist

About Trustwell

Trustwell is a fast-growing technology company focused on transforming the food industry. Its platform brings together supply chain management, nutritional analysis, label development, supplier compliance, traceability, and automated recall management into one connected solution. More than 2,500 food businesses worldwide use Trustwell’s software for compliance and quality support.

Role Overview

The HR Generalist is a hands-on HR operations role that keeps payroll, benefits, and compliance running accurately and on time. This position also acts as a dependable point of contact for employees with everyday HR questions and partners closely with the Director of Human Resources.

Key Responsibilities

• Process payroll accurately and on schedule, including timekeeping checks, deductions, pay changes, tax filings, unemployment claims, garnishments, payroll registrations, and record maintenance.
• Administer employee benefits by handling enrollments, changes, terminations, annual open enrollment, carrier and broker coordination, leave administration, and employee questions.
• Maintain compliance with federal, state, and local employment rules by keeping records current, managing required notices and postings, supporting audits, and assisting with EEO and wage-and-hour reporting.
• Oversee core HR operations such as HRIS data accuracy, employee files, routine reporting, onboarding/offboarding coordination, and responses to employee HR questions.
• Support recruiting for standard high-volume roles through candidate screening, role posting, and interview coordination when needed.
• Take on additional HR-related duties as required.

Experience and Education

This role requires a bachelor’s degree or equivalent practical experience, along with 2 to 4 years of HR experience that includes direct ownership of payroll processing and benefits administration. The candidate should understand U.S. employment law, wage and hour rules, and HR compliance practices, and should be comfortable working with HRIS and payroll systems, spreadsheets, and data.

What Success Looks Like

• Payroll is processed accurately and on time every cycle, with clear documentation and strong internal controls.
• Rippling or a similar HRIS is kept clean, organized, and useful for reporting and workflow management.
• Benefits and leave matters are handled smoothly, with timely and clear employee support.
• Compliance is managed proactively through updated policies, completed audits, and current records.
• Standard screening support contributes to a smooth and well-organized hiring process.

Working Style and Values

• Low-ego ownership and a drive to improve processes.
• Ability to stay calm under pressure while keeping recurring responsibilities on track.
• Employee-focused mindset balanced with practical business judgment.
• Strong focus on accuracy and detail.

Compensation and Benefits

The role offers a competitive salary of 45,000 to 50,000 USD per year, with most hires expected toward the middle of the range. It is also eligible for up to 10% annual bonus and participation in the company’s equity program.

• Medical, dental, and vision coverage.
• Supplemental benefits including STD, LTD, HSA, and 401(k).
• Responsible Time Off (PTO) plus holiday pay.
• Competitive compensation with bonus potential.
• Strong culture and growth opportunities.

Hiring Process

• Conversation with Human Resources.
• Interview with the Hiring Manager.
• Peer panel interview.
• Offer stage, which includes background screening and reference checks.

Employment Details

This is a full-time, exempt, salaried remote role based in the United States. The position reports to the Director of Human Resources.

Equal Opportunity and Background Requirements

Trustwell is an equal opportunity employer and considers applicants fairly regardless of race, sex, sexual orientation, gender identity, color, religion, national origin, age, disability, veteran status, or other protected status. Reasonable accommodation is available for candidates who need it during the hiring process. Final employment is conditional on acceptable background and reference checks. The company also notes its commitment to equal opportunity, drug-free workplace practices, and affirmative action.