Housekeeper

About the venue

The Embankment Hotel Bedford sits beside the River Great Ouse and offers boutique bedrooms, seasonal dishes, carefully mixed drinks, and one of Bedford’s standout riverside terraces. Originally built in 1891 and later refreshed with a blend of modern comfort and historic character, it has grown into a popular destination for relaxed meals, weekend breaks, celebrations, and private functions.

Role overview

Wells and Co. is seeking a dependable, hardworking housekeeper and cleaner to support the pub, restaurant, and hotel. The position plays an important part in keeping guest rooms, shared spaces, and facilities clean, presentable, and aligned with the standards expected by visitors. This role suits someone who takes pride in maintaining a comfortable environment and enjoys working within a friendly, professional team.

Working pattern

Flexibility is essential for this role. You should be prepared to work early mornings, evenings, and weekends whenever required.

Responsibilities

• Clean guest rooms, communal spaces, and building facilities to a consistently high standard.
• Carry out routine housekeeping duties to keep the venue tidy, fresh, and welcoming.
• Handle manual tasks such as vacuuming, mopping, changing beds, and moving linen bags.
• Protect guest privacy while maintaining a polite, discreet, and professional approach.
• Coordinate effectively with front-of-house and kitchen staff to help daily operations run smoothly.

Requirements

• Strong eye for detail and commitment to thorough cleaning standards.
• Dependable attendance, with the ability to arrive on time and complete assigned work during each shift.
• Physical capability to manage repetitive and manual cleaning tasks.
• Respectful, courteous manner when interacting with guests and colleagues.
• Willingness to work collaboratively as part of a wider team.
• Availability for weekends, early starts, and evening shifts as needed.

Perks and benefits

• Pay at £12.71 per hour.
• 28 days of holiday.
• Company pension scheme.
• Discounts on retail and beer.
• Friendly workplace culture with a supportive team around you.
• Refer-a-friend bonus.
• Employee assistance programme.
• Access to a benefits portal.
• Career development programme.
• 30% dining discount across all managed houses.
• Positive working environment with strong prospects for growth.

Additional information

This role is for a full-time onsite position in Bedford, England, United Kingdom.

Eligibility

Applicants should be comfortable working in a hospitality setting and able to meet the physical, schedule, and teamwork requirements of housekeeping and cleaning work. Prior experience is not specified, but the role calls for reliability, professionalism, and a strong work ethic.