Hire Controller

About the Company

Speedy is recognized as the UK's foremost hire provider, offering an extensive assortment of tools, specialist hire equipment, plant machinery, and support services for all types of jobs and projects.

Role Overview

As a Hire Controller located in the Poole depot, you will play an essential frontline role between sales and customer service. Your core responsibility will be to manage the entire hire process, from receiving orders to coordinating delivery and collections. This involves close collaboration with multiple departments to ensure customer requirements are fulfilled promptly and to their satisfaction.

Day-to-Day Responsibilities

You will primarily be desk-based, regularly interacting with stock teams, drivers, and engineers to minimize delays and ensure that equipment is readily available for customers. Strong relationship building with all internal teams forms the cornerstone of success in this role.

Requirements

• Excellent organizational capabilities to manage multiple tasks efficiently.
• Effective verbal and written communication skills.
• Flexibility and adaptability to changing demands.
• A willingness to learn and develop continuously.
• A valid driving license.
• Previous experience in the hire industry or similar roles involving sales or operations.
• Ability to contribute actively to implementing the company’s Environmental, Social, and Governance (ESG) Strategy—Decade to Deliver.

Working Hours

Monday to Friday, from 07:30 to 17:00, totaling 42 hours per week.

Benefits & Perks

• 26 days of holiday per year plus bank holidays.
• Life assurance coverage.
• Enrollment in a pension scheme.
• Access to canteen facilities.
• A 95% discount across Speedy brand products and services.
• Opportunities for ongoing training, career progression, and development.
• Voluntary Health Cash Plan.
• My Staff Shop offering discounts from various suppliers.
• Green Commute Initiative supporting cycling to work.
• Employee Assistance Program providing free, confidential support for wellbeing, legal, financial, and personal matters.

Additional Information

Speedy is committed to work-life balance and offers various flexible working options such as hybrid models, flexible start/end times, shorter days, term-time hours, and job sharing opportunities.

The company provides a clear career progression path to support employee growth within the Speedy Group.

Note that certain roles may require background checks such as DBS, Credit, or Security Clearance.

Speedy embraces diversity and inclusion, ensuring equal opportunity for all applicants regardless of ethnicity, religion, gender identity, sexual orientation, disability, or other protected characteristics. Employment requires proof of right to work in the UK.