Hindi Voice Support Associate

About the company

Sutherland is a global business and digital transformation company with more than 35 years of experience in building customer experiences and operational solutions. The organization combines industry knowledge, technology platforms, automation, analytics, and digital services to help clients improve growth, efficiency, and productivity. Its work spans sectors such as healthcare, insurance, banking and financial services, communications, media and entertainment, technology, travel and logistics, and retail.

The company is built on values such as agility, integrity, innovative thinking, and strong execution. It operates with a large global workforce and has developed patented technologies across key markets.

Role overview

The hiring team is looking for immediate joiners for a Hindi Voice Support position in Chennai. This role suits freshers who want to build a career in customer service and can communicate confidently in both Hindi and English.

What you will do

• Answer incoming customer calls in Hindi and support their queries.
• Share correct and prompt information with customers.
• Address complaints and resolve issues in an effective manner.
• Coordinate with teammates to help meet service goals.
• Keep yourself informed about product details and company policies.

Eligibility and qualifications

• Open to candidates with a high school qualification or any graduation background.
• Strong command of Hindi is required.
• Good spoken communication skills are essential.
• Candidates should be able to handle challenging conversations and work well under pressure.
• Freshers can apply, and immediate joiners are preferred.

Selection process

The hiring process includes an HR interview, an SD panel interview, and a voice assessment.

Work location

Sutherland A1 Block, Ground Floor, Gateway Office Parks, Perungalathur, Chennai, opposite Perungalathur Railway Station.

Important note

The company does not ask for any payment or favors in exchange for employment. Candidates should report any suspicious activity to the official TA helpdesk email mentioned in the source.