Head Housekeeper

Role Overview

Elizabeth House Residential Home in Poole (BH12 4PX) is looking for a Head Housekeeper to help maintain a safe, tidy, and welcoming environment for residents, staff, and visitors. The home has 43 beds and provides residential and dementia care, with the aim of helping residents feel comfortable and supported as though they were at home.

Pay and Working Hours

The role pays £13.35 per hour. You will work 40 hours each week, including alternate weekends. The usual shift timing is 08:30 to 17:00.

What You Will Do

• Oversee the everyday running of housekeeping and laundry services, including guiding and supporting the housekeeping and laundry team.
• Make sure cleaning, laundry, and domestic equipment is used and cared for correctly in line with manufacturer guidance and health and safety rules.
• Record and escalate minor maintenance issues or defects without delay.
• Ensure rooms that are available for viewings are kept to a high presentation standard.
• Create and manage schedules for daily, weekly, monthly, annual, and recurring cleaning and maintenance duties.
• Reorder cleaning supplies and PPE, and ensure first aid kits are fully stocked and placed where they can be reached quickly in an emergency.

What They Are Looking For

Previous experience in a care home is not essential, although experience in housekeeping would be welcomed. The ideal person will take pride in keeping the environment fresh and inviting for residents, colleagues, and visitors, and should be comfortable working flexibly as part of a wider housekeeping team.

Rewards and Benefits

• Access to online and retail savings through a Blue Light Card.
• Paid induction and training.
• Employee referral bonus scheme.
• Free DBS check.
• Contributory pension scheme.
• Life insurance.
• NMC pin fees paid by the employer.
• Staff association.
• Local staff reward programme.
• Onsite learning and development support.
• Opportunities for career progression.
• Competitive pay.
• Flexible working hours.
• Employee assistance and wellbeing programmes.

Important Information

• Applicants must be at least 18 years old.
• Visa sponsorship is not available for this position.

About the Organisation

Care South is a not-for-profit charity that focuses on the wellbeing of the people in its care and the staff who support them. The organisation is recognised as one of the top 20 rated care home groups in the UK based on published reviews from residents and their family and friends. Its values are built around people, passion, purpose, and HEART.

Contact

For questions about the role, contact the recruitment team on 01202 712448.