- Experience
- Any
- Salary
- —
- Openings
- 1
- Posted
- 6 days ago
- Work mode
- In office
- Education
- Diploma/Degree in hospitality or related field preferred
- Eligibility
- Applicants with an interest in hospitality and customer service, and who are available for shift work including mornings, afternoons, and public holidays, can apply. Freshers are welcome because training is provided.
- Resume
- Required to apply
Where you'll work
Job description
Role overview
This position is part of the guest services team at The Shoppes at Marina Bay Sands. The role focuses on creating a polished, enjoyable shopping experience for visitors while supporting mall operations and customer engagement activities.
Key responsibilities
- Provide an exceptional shopping experience to shoppers and guests.
- Handle questions, comments, and feedback from visitors to help improve the overall customer experience.
- Carry out mall marketing redemptions and other assigned support tasks.
- Assist luxury shoppers, with VIP service training provided on the job.
- Act as a positive representative of The Shoppes at Marina Bay Sands and contribute to a lively guest environment.
Education and experience
A diploma or degree in hospitality or a related discipline is preferred. No prior experience is needed because training will be provided.
Additional requirements
- Basic working knowledge of Microsoft Office, especially Word and Excel.
- Availability to work rotating shifts, including mornings and afternoons, as well as public holidays.
- Strong interpersonal presence with a customer-first mindset.
- Interest in building a career in hospitality.
- Comfort working in an energetic environment with learning opportunities.
Company values and workplace expectations
The employer emphasizes diversity, equity, and inclusion, and offers equal opportunities as part of its workforce growth in Singapore. Employees are expected to follow all company rules, regulations, policies, procedures, conduct standards, and business ethics.