Guest Relations Officer

Job Overview

Minor Hotels is an international hospitality group with more than 530 properties across Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe, and South America. Its portfolio includes brands such as Anantara, Avani, Elewana, Oaks, NH Hotels, NH Collection, nhow, and Tivoli.

Work Location

Al Najada Doha Hotel by Tivoli, Doha, Qatar.

Role Summary

In this position, you will be the hotel’s face to guests and play an important part in shaping a warm, memorable stay. The role calls for someone who can stay ahead of guest needs, respond to questions with care, and make sure any service concerns are handled properly and followed through without delay. You are also expected to suggest practical options when needed so that guest expectations are met or exceeded.

Qualifications

• A college-level qualification in hotel management or a closely related discipline is preferred.
• Prior exposure to front office or guest service operations is required.
• Strong verbal and written communication ability is important.
• Hands-on familiarity with front office systems is needed.
• Good command of English, both spoken and written, is essential.

Additional Information

No salary, perks, number of openings, or application deadline were specified in the source. Interested candidates were invited to watch for future openings, but no external application instructions are included here.