Grocery Clerk

Role overview

The Grocery Clerk is expected to handle the core duties of the role with professionalism, accuracy, and efficiency. This position focuses on delivering excellent customer service, supporting customer loyalty, meeting shopper needs, and helping create a positive, engaged environment for both customers and coworkers.

About the employer

Sobeys is a proudly Canadian grocery company with a presence across communities of every size nationwide. Its network includes more than 1,600 stores across all 10 provinces under banners such as Sobeys, Safeway, IGA, Foodland, FreshCo, Thrifty Foods, and Lawtons Drug Stores. The organization describes itself as a family dedicated to nurturing families, communities, and employees.

Employment relationship notice

This opportunity is for a role with an independently owned and operated franchise corporation that is licensed to use the Sobeys trademark. If hired, the employee will work for the franchisee rather than Sobeys or any affiliated company, and no direct employment relationship with Sobeys or its affiliates will be created.

Key duties

• Follow food safety requirements, standard operating procedures, health and safety rules, and all applicable company policies and programs.
• Place orders, accept incoming stock, and merchandise products according to inventory control procedures when needed.
• Deliver a high level of customer service and support shoppers with their needs.
• Help drive sales by promoting featured items in the store.
• Maintain the back room and sales floor, keeping the area clean, organized, and aligned with company standards.
• Prepare customer orders when required.
• Handle shrink-related tasks within the department as needed.
• Assist in training newer team members.
• Take on additional duties as assigned.

What the employer is looking for

The ideal candidate should be able to work on their own in a busy, fast-moving setting. Strong verbal and written communication skills are important. The role may require physical activity, including standing for extended periods, bending, lifting, reaching, and handling items weighing up to 20 lbs.

Compensation and conditions

The posted pay range for this position is $17.30 to $19.75 per hour, with final pay influenced by location, experience, skills, internal equity, and market conditions. The role is full-time and based onsite in North Bay, Ontario, at 4160 Algonquin Sobeys, P1B 4Y8. Travel requirements are listed as 0–10%.

Accommodation and hiring process

The employer states that applicants with disabilities can request accommodation at any point during the hiring process.

AI and onboarding notice

Artificial intelligence tools may be used to support screening, assessment, and recruitment efficiency, but hiring decisions are made by the hiring team. Successful candidates must provide proof of legal authorization to work in the role before starting employment.