General Manager

Overview

This opportunity is with a well-regarded registered charity that offers sheltered housing for people who want to live independently in a secure, supportive, and community-oriented setting.

As the organisation expands and strengthens its professional structure, it is seeking an accomplished General Manager to take charge of day-to-day operations. The role focuses on delivering high-quality resident services, maintaining sound governance, improving operational performance, and supporting long-term sustainability.

The Role

Reporting to the Board of Trustees, the General Manager will provide both strategic direction and hands-on operational oversight across housing services, employee management, resident wellbeing, compliance, community relationships, communications, and fundraising.

This is a prominent leadership position for a confident, caring professional with a background in housing, social care, community services, or the nonprofit sector. The postholder will help guide the organisation’s future while protecting its core values of independence, dignity, and inclusion.

Key Responsibilities

• Take responsibility for the smooth running of sheltered housing schemes on a daily basis.
• Make sure housing services are consistently delivered to a very high standard.
• Promote resident wellbeing, autonomy, and overall satisfaction.
• Ensure properties comply with all required housing and safety standards.
• Manage, support, and inspire staff across the organisation.
• Create and sustain a positive, professional, resident-first workplace culture.
• Coach and mentor employees to encourage growth and capability.
• Ensure adherence to housing laws, health and safety obligations, safeguarding procedures, and charity governance requirements.
• Maintain robust governance systems and reporting processes.
• Provide regular operational and strategic briefings to the Board of Trustees.
• Partner with finance colleagues and trustees to prepare and oversee budgets.
• Track financial results and look for ways to improve efficiency and reduce costs.
• Help secure the organisation’s financial resilience over the long term.
• Serve as a public representative for the organisation in the local community and broader housing sector.
• Develop and preserve relationships with local authorities, healthcare organisations, community groups, and other stakeholders.
• Represent the charity at meetings, events, and industry or sector forums.
• Oversee the organisation’s website and communication platforms.
• Plan and deliver communications, outreach, and engagement activity.
• Increase awareness of the charity’s work, services, and impact.
• Identify grant opportunities and support applications for funding.
• Build strong relationships with donors, supporters, and funding organisations.
• Represent the organisation in presentations, public speaking engagements, and funding discussions.
• Contribute to income-generating initiatives that support future growth and sustainability.

About You

You will be a capable and experienced leader with a strong commitment to community-focused services and resident wellbeing.

Essential Requirements

• At least 3 to 5 years of experience managing sheltered housing, supported accommodation, social housing, or a similar service setting.
• Demonstrated success in leading teams and overseeing service delivery.
• Good understanding of housing regulations and charity-sector compliance.
• Strong written and verbal communication skills, along with effective stakeholder management.
• Confidence when presenting to boards, community groups, funders, and other external audiences.
• Background in grant applications, fundraising, or securing external funding.

Desirable Experience

• Previous work in the Irish voluntary housing, charity, or nonprofit sector.
• Knowledge of services for older people, safeguarding, and independent living models.
• Experience in community development and stakeholder engagement.

What’s on Offer

• The chance to lead a respected and expanding community organisation.
• A highly visible position with direct access to the Board of Trustees.
• The opportunity to create meaningful and lasting benefits for residents and the wider community.
• A varied and fulfilling leadership role combining operations, governance, community engagement, and strategic development.