Field Technician

Opportunity

This role suits someone who enjoys electronics and solving practical problems while helping keep gaming venues running smoothly across Australia. You’ll join a supportive team that values collaboration and gives you room to develop your career.

Role overview

As a member of the Technical Services team in Coffs Harbour, you will help venues perform reliably and deliver a better experience for customers. Your day-to-day work will involve servicing, maintaining, and installing wagering and gaming equipment, with a strong focus on quality, compliance, and customer support.

Key duties

• Service, maintain, and install wagering and gaming equipment across venues, clubs, and pubs.
• Carry out preventative maintenance inspections to help minimise breakdowns and interruptions.
• Organise and prioritise your workload so customer needs are met effectively.
• Maintain clear and accurate maintenance records in line with relevant regulations and standards.
• Develop dependable working relationships with venue staff through consistent service.

Candidate profile

The employer is open to applicants who are keen to learn and grow. Prior experience with wagering and gaming equipment is not required, as full training will be provided. What matters most is a strong willingness to learn and the right personal qualities.

What you should bring

• A real interest in electronics and a hands-on approach to problem-solving.
• Some background in maintaining electronic equipment, either through employment or as a hobby.
• Strong customer service skills and the ability to communicate clearly.
• A high level of integrity, respect for others, and a proactive attitude.
• Flexibility to work across different schedules, including weekends and evenings.
• Willingness to secure and keep the licences and certifications required for the role, along with a valid full driver’s licence.

Benefits

• A tool-of-trade vehicle, plus tools, a phone, and a laptop.
• An interesting and varied work pattern.
• Additional leave benefits, including birthday-related leave, cultural leave, flexible public holidays, and 5 bonus leave days.
• 18 weeks of paid parental leave for every new parent, regardless of role.
• Access to ticketing for major racing and sporting events.
• Wellbeing apps and programs to support your health and performance.
• Corporate discounts and special offers from leading retailers.
• An inclusive workplace where people from all backgrounds are welcomed.

About the employer

MAX, part of Tabcorp, supports Australia’s gaming venues with technical, regulatory, and operational expertise. The business works across hotels, clubs, and casinos nationwide, with a focus on safe and responsible gaming and strong outcomes for venues and communities.

Additional information

This opportunity is based in Coffs Harbour, New South Wales, Australia. The role is full time and onsite. The organisation welcomes people of all abilities and can provide adjustments during the recruitment process if needed.