Facilities Management Specialist

Role overview

The Facilities Management Specialist will own and coordinate daily facilities operations across NMC (KIA) sites in the Western region. This position ensures that services run without interruption, assets remain reliable, vendors perform to standard, and all activities align with corporate governance requirements. The role serves as the main point of contact for facilities matters and turns corporate FM policies and standards into practical site-level execution.

Key responsibilities

You will oversee the full range of FM activities across multiple locations, ensuring smooth operations at showrooms, workshops, service centers, delivery centers, and administrative offices.

• Run day-to-day facilities operations across all assigned NMC sites in the Western region.
• Keep core business spaces operating continuously, including showrooms, workshops, service centers, delivery centers, and offices.
• Manage preventive and corrective maintenance through CAFM/CMMS tools, with accurate logging, timely follow-up, and clear asset performance visibility.
• Check completed work quality before closing maintenance requests.
• Spot repeated faults, assess asset risks, and escalate serious issues to Corporate FM.
• Track high-risk assets that could affect operations.
• Supervise all on-site FM vendors and service providers such as cleaning, pest control, landscaping, mail, security, maintenance, and hospitality/support staff.
• Ensure vendors work within contract scope, SLA/KPI targets, and safety and operational requirements.
• Actively manage vendor conduct and performance, not just day-to-day coordination.
• Measure vendor delivery against agreed SLAs and KPIs.
• Carry out monthly reviews, apply service deductions where applicable, and escalate poor performance.
• Review and verify FM-related invoices for maintenance, utilities, rent, and service charges.
• Confirm SLA compliance before approving invoices for payment.
• Submit payment requests through KissFlow or ERP systems.
• Support the preparation and execution of FM budgets covering both OPEX and CAPEX.
• Monitor monthly spending, flag deviations, and look for savings and efficiency improvements.
• Keep ongoing awareness of facility condition, operational risk, and service-quality gaps.
• Assist with asset data collection and updates when needed.
• Help implement HSSE requirements across all locations.
• Support compliance with Civil Defense, municipality rules, and internal safety standards.
• Coordinate inspections, audits, and corrective actions with the HSSE team.
• Maintain organized records for maintenance logs, vendor files, financial approvals, and operational reports.
• Ensure all documentation is complete and ready for audit or governance review.

Requirements

• A bachelor’s degree in engineering, facilities management, or a related discipline is required.
• 4 to 6 years of experience in facilities management within multi-site operational environments.
• Background in asset-intensive settings such as workshops, service centers, or commercial operations.
• Practical experience handling both hard FM and soft FM services.
• Experience managing service providers against SLA/KPI-based contracts.
• Exposure to FM financial processes such as invoice checking and cost monitoring.
• Hands-on use of CAFM systems for work orders, preventive maintenance tracking, and asset records.
• Working knowledge of ERP or workflow tools such as KissFlow, SAP, or similar systems.
• Automotive or dealership experience, especially in a 3S environment, is an added advantage.
• Strong ownership of multi-site FM operations and proactive problem-solving.
• Ability to enforce service standards and manage vendors firmly.
• Comfort working with maintenance, reporting, and workflow systems.
• Good control over invoices, cost validation, and budget awareness.
• Capable of balancing priorities across several facilities and managing time well.
• Follows processes and escalation procedures closely.
• Clear communicator with stakeholders, vendors, and management.
• Maintains structured, accurate, and audit-ready records.

Additional information

This role covers both strategic coordination and hands-on execution of facilities management activities. It requires close collaboration with Corporate FM, HSSE, vendors, and site stakeholders to maintain continuity, compliance, and service quality across all assigned locations.

Compliance and governance

The position plays an important role in upholding internal governance standards, safety requirements, and regulatory obligations. Regular inspection support, invoice discipline, and audit-ready documentation are key parts of the job.

Budget and systems

The role involves active use of CAFM/CMMS platforms for maintenance control and ERP or workflow systems for financial processing. Budget monitoring, cost control, and service-deduction follow-up are also central responsibilities.