Ecommerce Manager Saudi Arabia

Role Overview

Colgate-Palmolive is seeking an Ecommerce Manager for Jeddah, Saudi Arabia. This position is based onsite and comes with no relocation support. The role sits within a global consumer products organization with a presence in more than 200 countries, spanning Oral Care, Personal Care, Home Care, Skin Care, and Pet Nutrition.

The company is focused on building a healthier future for people, pets, and the planet, and operates with values centered on care, inclusion, and courage. Accommodation during the hiring process is available for candidates with disabilities upon request.

Account Strategy and Growth

• Serve as the main contact for the company’s most important ecommerce partners and manage long-term commercial relationships.
• Build and execute account plans based on data to achieve targets for sales, margin, and market share across assigned digital customers.
• Negotiate commercial terms that support growth while strengthening brand visibility and execution quality across digital accounts.
• Identify opportunities for new assortment, product launches, promotional activities, and digital partnerships that improve revenue and profitability.
• Lead regular business reviews with stakeholders, presenting performance results, market intelligence, and strategic next steps.
• Handle yearly contract discussions, including promotional schedules and trade terms, in coordination with buyers and senior leaders.
• Manage trade funding, promotional budgets, and digital investment decisions to maximize return on investment.

Operations and Digital Shelf Management

• Track ecommerce performance indicators such as impressions, traffic, conversion, service levels, and inventory health.
• Work with Supply Chain and Distributor teams to forecast demand accurately, maintain healthy stock levels, support fill rates, and avoid stockouts.
• Ensure strong digital shelf standards across product titles, descriptions, imagery, and enhanced content, while using scorecards to monitor results and fix gaps.

Demand Generation and Collaboration

• Use digital spend to build demand across the full customer journey, from awareness through purchase.
• Create plans that support category growth across channels and shape search and display activity with Media and Brand Marketing teams.
• Partner closely with Marketing, Retail Marketing, Supply Chain, and other teams on digital advertising, social campaigns, and content execution.

Analytics and Market Insight

• Apply data and analytics to improve decision-making in account management and demand generation.
• Develop a strong understanding of competitors, shopper behavior, and emerging ecommerce trends to spot risks and opportunities early.

Requirements

• Bachelor’s degree, ideally in Economics, Management, or a closely related discipline.
• At least 6 years of experience in ecommerce marketing or account management, preferably within a multinational FMCG organization with leading brands.
• Strong command of English.
• Working knowledge of Microsoft Office or Google Workspace tools such as Sheets, Slides, and Docs.

Additional Information

No relocation assistance is offered for this role. The job reference number is #172911. Colgate-Palmolive is an equal opportunity employer and considers all qualified applicants without discrimination based on race, color, religion, gender, gender identity, sexual orientation, national origin, ethnicity, age, disability, marital status, veteran status (for United States positions), or any other protected characteristic under law.

Colgate also provides reasonable accommodation during the application process for people with disabilities.