Driver Examiner 4 - Full-Time Term

Role summary

This position is responsible for carrying out driver examinations and related licensing support in the Huntsville area. The role focuses on assessing driving ability fairly, delivering strong customer service, and helping candidates understand test outcomes and licence requirements.

What you will do

• Assess applicants at the G2 and G licence levels, and at the M2, M and controlled class (ABZ) levels when qualified and required.
• Administer road tests, evaluate vehicle handling, traffic-law compliance, safe-driving practices, and performance under stress.
• Share test results, explain errors and improvement areas, and complete road test assessment records.
• Answer questions about driver licensing, test and re-test steps, and licence classes.
• Confirm candidate identity by verbally verifying the full name and full date of birth.
• Support driver examination services and licensing issue resolution.
• Travel to designated points to provide testing and licensing services where needed.
• Conduct assessments for applicants with special needs or disabilities.
• For M2, M and controlled class tests, observe and evaluate riding technique and control of the vehicle.
• Follow all operational, safety, environmental, drug and alcohol, quality, and confidentiality requirements.
• Complete additional duties, including special projects, as assigned.

Safety and workplace expectations

• Help maintain a safe, healthy, and sustainable work environment at the DriveTest Centre and travel locations.
• Use required equipment, materials, and protective devices correctly.
• Stay informed about changes in legislation, regulations, company policies, and procedures.
• Report unsafe conditions promptly.
• Comply with the worker duties set out in Part III, Section 27 of the OHSA.

Qualifications

• Minimum education requirement is a GED or high school diploma.
• Must hold a valid Ontario Class ABZ driver’s licence.
• Must have at least four years of driving experience, verified by the date first licensed on the Ontario driver’s licence.
• If applicable, a valid Class M and/or controlled class licence is also required.
• Must maintain no more than four demerit points and no more than three violations throughout employment.
• Two years of experience delivering excellent customer service is required.
• Intermediate computer skills are necessary.
• Knowledge of the DriveTest program, related laws, regulations, and government/company policies is preferred.

Skills and competencies

• Strong customer service and client interaction skills.
• Ability to manage difficult and complex situations calmly.
• Capability to handle multiple tasks at once.
• Careful handling of sensitive personal data.
• Working knowledge of the Highway Traffic Act and related rules.
• Sound judgement and confident decision-making.
• Ability to plan and manage your own schedule within the workday.
• Accurate observation and evaluation of candidate performance.
• Clear communication and constructive feedback delivery.
• Ability to adapt to change and support improvements.
• Detail orientation and consistent thoroughness.
• Resilience under pressure and in challenging interactions.
• Reliability, responsibility, and professional credibility.

Work demands and conditions

• Mental effort is moderate for more than 4 hours per day, or high for 2 to 4 hours per day.
• Physical effort is moderate for about 4 hours per day.
• The role includes some exposure to unpleasant conditions.
• There is a minor risk of injury, harm, or illness.
• Work may involve weather exposure and vehicle-related exposure.

Additional information

The position requires participation in any security measures determined by the employer. Initial and ongoing IDEC testing and training are required for the road-test categories you are qualified to conduct. The employer notes that this is an existing vacancy in Canada and that applicants should use the company’s official career site for applications. Compensation is described as a salary range that may vary by location, contract type, experience, education, training, and skills, and some positions may also include bonuses or long-term incentive opportunities. Benefits and leave entitlements follow applicable laws and program rules.

About the employer

The company operates across more than 100 sites in defence, citizen services, and transportation, supporting government and commercial clients with service delivery focused on efficiency and customer satisfaction.