Director, Supply Chain

About Halo Collar

Halo Collar, founded in 2018, is a pioneering company in dog safety technology. Developed by experts in GPS, tracking, and canine behavior, Halo offers the first comprehensive, all-in-one dog safety solution. Our patented technology and industry expertise position us to become the leading "smart phone" for dogs. We foster a collaborative environment where every team member contributes to our mission of making advanced safety technology accessible for all dogs.

Job Summary

Halo Collar is seeking an experienced Director of Supply Chain to lead and enhance our supply chain operations. This critical leadership role involves overseeing materials sourcing, vendor relations, product lifecycle management, and logistics. The ideal candidate is a seasoned professional adept at cross-functional collaboration and driving results with internal teams and external partners in a dynamic, remote work setting.

Key Responsibilities

• Spearhead the identification, evaluation, and onboarding of new vendors for accessories and personalization to support product expansion.
• Negotiate favorable contracts and pricing with vendors for accessories and packaging to maximize profitability while maintaining high quality standards.
• Develop and execute a strategic sourcing plan that balances cost-effectiveness, quality, delivery timelines, and supply chain robustness.
• Cultivate and maintain strong partnerships with all external vendors, establishing clear performance, quality, and delivery expectations.
• Conduct regular performance reviews and maintain scorecards for key vendor relationships.
• Create and implement contingency plans and dual-sourcing strategies to mitigate potential supply chain disruptions.
• Drive new product introduction (NPI) timelines, monitor milestones, and ensure seamless coordination between internal departments and manufacturing partners.
• Act as the primary supply chain liaison for manufacturing partners on all upcoming new product launches.
• Develop and manage a standardized process for onboarding new retail partners, including order fulfillment, compliance, and demand forecasting.
• Serve as the main operational contact for new retailers during their launch phase, ensuring a smooth supply chain integration.
• Collaborate with the retail team to proactively understand retailer requirements and translate them into achievable supply chain commitments.
• Design and implement efficient reverse logistics procedures for the retail channel, covering return authorizations, product disposition, and restocking.
• Work closely with finance, operations, and customer service teams to ensure cost-effective and timely processing of returns.
• Establish key performance indicators (KPIs) for reverse logistics and provide regular performance reports to senior management.
• Manage the complete product lifecycle management (PLM) process, ensuring accuracy in Bill of Materials (BOM) versions and documentation.
• Implement and enforce best practices for PLM, change control procedures, and communication standards with all partners.
• Oversee change management protocols (ECOs/ECNs) and ensure cross-functional agreement on all product modifications.
• Provide direct leadership, mentorship, and performance management to the Operations Team.
• Foster a team environment that emphasizes accountability, continuous improvement, and operational excellence.
• Align logistics and planning functions with the company's strategic objectives for rapid fulfillment, inventory optimization, and cost reduction.

Qualifications

• A minimum of 8 years of progressive experience in supply chain management, with at least 3 years in a senior leadership capacity.
• Demonstrated success in managing international manufacturing partners and executing new product introduction programs.
• Hands-on experience with PLM and BOM management within a product-centric organization.
• Proficiency in negotiation, vendor management, and contract administration.
• Exceptional communication skills for effective collaboration across departments (Engineering, Finance) and with external stakeholders.
• Prior experience in consumer products, hardware, or accessories is highly desirable.
• Familiarity with ERP, PLM, or other supply chain management software systems.

Additional Information

Halo Collar offers a competitive compensation package, including base salary, incentives, and comprehensive benefits. We are an equal opportunity employer committed to diversity and inclusion. Unsolicited resumes from third-party agencies will not be accepted.