Deputy Manager

Role overview

Holland & Barrett is hiring a Retail Deputy Manager for its Henry Street store in Dublin. This is a permanent, onsite position with a working pattern of 38.75 hours per week and a salary of up to €36,313.25 per year, depending on experience.

This opportunity suits someone who enjoys leading by example, building strong teams, and improving customer experiences. The role is centered on supporting store performance, developing colleagues, and helping customers live healthier, happier lives in a health and wellness-focused retail environment.

Key duties

• Partner with the Store Manager to guide, encourage, and develop the team so sales and KPI goals are met.
• Coach colleagues so they consistently provide excellent customer service.
• Create and maintain a strong customer-first culture across the store.
• Help protect financial performance by supporting sales, payroll control, shrinkage reduction, and stock availability.
• Support the growth of colleagues into knowledgeable health and wellness advisors.
• Make sure store operations, compliance, EHS, and loss prevention standards remain high.
• Roll out marketing activity and promotional plans accurately and on schedule.
• Manage day-to-day store tasks, rotas, and administration to keep operations running smoothly.
• Take over full Store Manager responsibilities when required during absences.
• Complete the Qualified to Advise training to confidently support customers with informed guidance.

About you

You should be a positive, flexible retail professional with solid leadership ability. The ideal candidate knows how to motivate others, build capability, and deliver great service in a busy environment.

You will also need strong communication skills, a hands-on approach, commercial awareness, and the ability to analyse performance to spot improvement opportunities. A genuine interest in health, wellbeing, and helping others succeed is important.

Benefits

• Up to 30 days of annual leave
• 25% discount in store and online, plus free delivery
• €50 annual product allowance
• Life assurance cover
• Access to exclusive savings with well-known brands
• Access to Wellhub, including gyms, studios, and wellbeing apps
• Free, confidential 24/7 support through the Employee Assistance Programme
• Additional support for personal and professional wellbeing

Additional information

This position is a permanent role based at Henry Street, Dublin. The working arrangement is 38.75 hours each week. The company is an equal opportunity employer and values an inclusive workplace where different perspectives are welcomed and respected.

Applicants should also note that vacancies may close once enough suitable applications are received, so early application is encouraged. The hiring process includes an online interview experience supported by AI but handled by people.