Deal Partner

About the Company

Trellix is a worldwide cybersecurity organization focused on shaping the next generation of digital protection. Its open and native security platform is designed to help businesses and public-sector organizations defend against advanced threats while strengthening resilience. Working with a broad partner network, Trellix uses artificial intelligence, automation, and analytics to accelerate innovation for more than 50,000 customers. For more information, visit Trellix’s official website.

Role Summary

The Premium Deal Partner will support the end-to-end handling of standard customer transactions, from quotation through invoicing. In this role, you will act as a high-touch support partner for Sales, Customer Service, and Renewal Account Managers, making sure deals are processed accurately, comply with pricing and discount rules, and move through the workflow on time. You will collaborate with Commercial Finance, Legal, Revenue, and other quote-to-invoice stakeholders to keep transactions moving smoothly, reduce administrative burden for sales teams, and strengthen commercial understanding. This position calls for experienced professionals who can work with limited supervision and interact confidently with senior cross-functional stakeholders.

Key Responsibilities

• Support the APJ Deal Desk Lead by analyzing management information and offering commercially useful input.
• Assist Sales teams in reviewing and approving deal structures, legal terms, pricing, and quotations so that all arrangements align with company policies and guidelines.
• Take a proactive role in helping close high-value deals by resolving questions quickly, addressing issues, and recommending workable alternatives.
• Deliver a high standard of service to internal stakeholders such as Premium Deal Partners, Sales, Sales Engineers, and Customer Success Managers.
• Own requests from start to finish and ensure a strong customer-service experience throughout the process.
• Review and structure opportunities, quotes, and orders with accuracy.
• Maintain a solid understanding of the sales process, business objectives, and product portfolio to support fast and accurate quote-to-invoice execution.
• Prepare weekly and quarterly forecast reports accurately and on schedule.

Required Experience and Skills

• Minimum of 10 years of relevant experience in cybersecurity or a SaaS environment.
• Strong working knowledge of quoting, deal desk, and order management practices and procedures.
• Clear understanding of quote-to-invoice responsibilities and the wider Q2I workflow.
• Exposure to working directly with customers on contracts or collaborating with sales professionals is an advantage.
• Ability to understand and apply revenue recognition concepts, including ASC 606.
• Strong problem-solving ability with the capacity to explain solutions clearly and practically.
• Sound commercial judgment and business awareness.
• Excellent analytical ability, attention to detail, and a thorough working style.

Benefits and Perks

Trellix promotes an inclusive and collaborative culture that values individual experiences, strengths, and perspectives. Employees are supported with flexible work arrangements, family-friendly policies, and a range of social programs. Benefits include retirement plans, medical, dental, and vision coverage, paid time off, paid parental leave, and support for community involvement.

Equal Opportunity and Hiring Integrity

Trellix is committed to maintaining a workplace where everyone can succeed, and it does not tolerate discrimination or harassment on the basis of race, color, religion, gender, national origin, age, disability, veteran status, marital status, pregnancy, gender expression or identity, sexual orientation, or any other legally protected status.

The company also emphasizes hiring safety and integrity. It warns candidates to watch for fraudulent recruitment activity and states that interviews are conducted only through professional channels. Trellix does not use text messages, instant messaging, or group chats for interviews, and it will never request sensitive personal information such as date of birth, Social Security number, or national ID number during hiring. Candidates are never asked to pay fees, buy products or services, or process payments as part of recruitment, and original work authorization documents are not retained.

Additional Information

The role is based in Singapore and is a full-time onsite position.