Customs Clearance Administrator

About Customs Support Group

Customs Support Group (CSG) is an independent customs services specialist and a major player in Europe. Established in 1964, the company now operates across 14 European countries, with more than 100 offices and over 1,700 customs experts on its team.

CSG helps businesses move goods across borders efficiently and in line with regulations, reducing the burden of customs compliance. The company supports more than 60,000 clients and handles over 20 million declaration lines each year.

Its services cover everything from routine customs declarations to compliance support, duty optimisation and trade advisory work, with the goal of making cross-border trade more reliable and easier to manage.

The organisation combines deep local customs knowledge with digital tools designed to process high volumes accurately and quickly. In markets such as the UK, this approach has already improved productivity.

As customs requirements become more complex, businesses face greater risk of delays, penalties and unclear procedures. CSG helps customers remain compliant, reduce exposure and keep supply chains moving.

Why Join Us

By joining CSG, you become part of a fast-growing international business that is changing how customs operations are delivered.

• You will work alongside seasoned customs specialists and technology-focused teams.
• You will gain insight into international trade and complex supply chains.
• You will contribute to services that have a meaningful effect on global commerce.

This role offers the opportunity to develop your career in a stable yet changing sector where knowledge, judgement and quality still play an important part.

Purpose of the Role

As a Customs Clearance Coordinator, you will manage the end-to-end handling of import, export and transit customs declarations for customers. The role calls for strong attention to detail, a disciplined approach to working within set procedures, and a willingness to suggest improvements where processes can be strengthened.

You will be part of a new team, giving you scope to grow alongside the team as it develops.

A collaborative mindset is important, along with the ability to work independently and take initiative. Excel experience is helpful, but the key requirement is the ability to learn new systems quickly and build knowledge over time.

Mission

• Act as a complete customs services partner.
• Deliver timely, accurate customs support through digital innovation.
• Provide international customs assistance through local presence.
• Attract and retain the right people.
• Maintain the highest standards of quality and compliance.
• Continuously learn and improve.

Key Responsibilities

• Handle all tasks involved in preparing and processing customs documentation, including checking that received documents are accurate and complete.
• Follow company procedures and comply with requirements from the relevant authorities, including Irish Revenue and HMRC.
• Liaise with Port and Revenue authorities when needed.
• Communicate with customers and other partners across the supply chain as required.
• Complete data entry tasks accurately and within required timelines.
• Keep current with evolving customs regulations and support the use of digital solutions that improve compliance.
• Work closely with customs teams located throughout Europe.
• Carry out general administrative duties.

Candidate Profile

Applications are welcome from both experienced customs professionals and candidates looking to move into the field.

• Experienced applicants should have 3 or more years of experience in customs declarations or a closely related position.
• Career changers are also encouraged to apply; no customs background is required if you come from work where accuracy, compliance and speed are essential, such as complex customer service, back-office operations or similar roles.
• Strong verbal and written communication skills are required.
• You should be highly organised and capable of juggling multiple tasks.
• A sharp eye for detail and a strong focus on accuracy are essential.
• You must be able to work both independently and as part of a team.
• A commitment to excellent service delivery in line with SLAs and SOPs is expected.
• You should be proactive, self-assured and able to work toward personal goals agreed with your line manager.