- Experience
- 1+ yrs
- Salary
- INR 125,000 – INR 175,000 / year
- Openings
- 1
- Posted
- 1 week ago
- Work mode
- In office
- Eligibility
- Candidates without graduation qualifications are eligible to apply.
- Resume
- Required to apply
Where you'll work
Job description
About the Role
We are looking for a dedicated Customer Support Executive to join Foundever (formerly Sitel India Private Limited) at our Gurugram center. This opportunity suits enthusiastic individuals who excel in a fast-paced environment and have a knack for solving customer issues efficiently.
Responsibilities
- Handle customer inquiries and provide support through chat processes.
- Deliver timely and effective solutions to customer problems.
- Maintain clear and professional communication with customers at all times.
Requirements
- Fresher candidates are welcome to apply.
- Alternatively, candidates with at least one year of experience in Customer Support or Helpdesk roles are preferred.
- Strong verbal and written communication skills essential.
- Ability to stay calm and communicate clearly in high-pressure scenarios.
Compensation and Work Details
- Salary for freshers up to 19000 INR monthly take-home.
- Experienced candidates can earn up to 21000 INR monthly take-home.
- Performance incentives are offered up to 2000 INR.
- Work location: Foundever CRM India Private Limited, 12th Floor, DLF Tower A3, World Tech Park, Block A, Sector 30, Gurugram, Haryana 122001.
- Working hours follow a US shift schedule.
- Work is from office premises only.
Additional Information
Interested applicants can send their resumes directly via WhatsApp to Sneha HR at 9867820531.
Work styles they’re looking for
Problem Solving
Written Communication
Verbal Communication
Chat Communication