Customer & Stock Assistant

Overview

New World Te Atatū is preparing to open in August 2026 as a modern, full-service supermarket for the Peninsula, with 100 new jobs being created. The store is now looking for Customer & Stock Assistants to join the opening team. This position suits people who enjoy a busy, varied environment and take real pride in delivering excellent service.

Role details

• Permanent roles are available on both part-time and full-time basis.
• Employment is due to begin on 3 August 2026.
• One weekend day of work is required.

What you will do

As a Customer & Stock Assistant, you will support several areas of the store and help keep daily operations running smoothly while ensuring customers have a positive experience.

• Serve customers at checkouts in a friendly and efficient way.
• Accurately pick, pack, and prepare online orders so they are completed on time and to a high standard.
• Restock shelves and keep displays neat, tidy, and easy to shop.
• Maintain grocery replenishment, stock rotation, and freshness standards.
• Help keep the store clean, organised, and welcoming.
• Move between different departments as needed and contribute as a flexible, team-focused member.

What we offer

• Opportunities to develop and grow into future leaders and store owners.
• A workplace culture that values hard work, initiative, and strong results.
• An immediate pay increase after completing one year of service.
• 5% staff discount.
• Long service leave.
• Birthday leave, giving you an extra paid day off to celebrate or relax.

About you

We are seeking someone with energy, initiative, and a genuine interest in working with people. You should be reliable, proactive, and comfortable working in a fast-moving retail environment.

• You consistently provide excellent customer service and care about every interaction.
• You notice what needs doing and take action without waiting to be asked.
• You work hard, stay dependable, and maintain high standards.
• You communicate clearly, are approachable, and can engage well with both customers and colleagues.
• You enjoy being busy and can handle a fast-paced setting.
• You are open to working across different parts of the store.
• You take responsibility, show initiative, and look for ways to improve how things are done.

About the store

New World Te Atatū is being built on strong foundations as a fresh, full-service supermarket with well-stocked departments, appealing displays, and a reputation for reliability. The team is being carefully formed around people who take ownership, care about customers and one another, and want to help build a high-performing store from day one. This is intended to be more than just a job; it is a chance to be part of a store you can be proud of.

Additional information

The hiring process may involve artificial intelligence tools to assist with tasks such as reviewing applications, screening resumes, or evaluating responses. These tools support the recruitment team but do not replace human decision-making. Final hiring decisions are made by people. If you want more details about how your information is handled, you can contact the employer directly.