Customer Experience Specialist, Sales - Doha

Role Overview

In this Doha-based Sales Customer Experience Specialist role at Tesla, you will represent the brand on the front line, welcome prospective customers, collect lead information, and help move them smoothly through the buying journey. The position sits within a fast-moving sales and delivery environment, where teamwork, flexibility, and shared ownership of targets are essential. The role also supports Tesla’s broader mission of accelerating the world’s transition to sustainable energy.

Key Responsibilities

• Approach visitors at the store and at events in a proactive way to identify promising leads and build a strong prospect pipeline through direct interaction and data collection.
• Deliver a high standard of customer service by uncovering customer needs, addressing questions and objections, and encouraging interest in test drives while creating a positive impression.
• Run effective lead-capture activities during events to maximize audience engagement and improve conversion opportunities.
• Keep lead records well organized and up to date, ensuring all information entered into CRM systems is complete and accurate.
• Help customers see the value of Tesla by understanding their requirements, presenting the vehicles clearly, and communicating the product benefits in a compelling way.
• Work closely with sales colleagues and other teams to coordinate approaches, exchange insights, and strengthen lead capture, sales processes, and the overall product message.
• Maintain a polished, professional, and upbeat presence that reflects Tesla’s standards and delivers a standout customer experience.

Required Profile

• Strong people skills and a natural ability to connect with and build trust quickly.
• Solid understanding of Tesla’s lineup, including vehicles, solar products, and energy storage offerings.
• The ability to explain information clearly and simply.
• A track record of providing excellent customer experiences.
• Good organizational ability and comfort managing several priorities in a busy environment.
• Willingness to work evenings and weekends when needed.
• Genuine motivation to support Tesla’s mission of advancing sustainable energy adoption.

Additional Information

This is a full-time onsite position in Doha, Qatar. Team members are expected to work collaboratively across sales and delivery activities and adapt to changing priorities as business needs require.

Terms and Conditions

No salary or stipend details were provided for this role. No vacancy count, application deadline, start date, or duration information was specified.

Application Note

Interested candidates are encouraged to apply for the opportunity.