Trigent Software

Customer Care Executive

Trigent Software

Pune, Maharashtra, India · Full Time

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Experience
Any
Salary
INR 200,000 – INR 300,000 / year
Openings
1
Posted
2 hours ago
Work mode
In office
Education
Any graduate
Eligibility
Any graduate fresher with experience in international voice processes in MNC companies and strong communication skills.
Resume
Required to apply

Where you'll work

Job description

About the Company

Trigent Software Private Limited is hiring for an international voice BPO customer support position.

Role Overview

This opportunity is for a customer support professional handling international voice interactions. The role is based in office and follows a US rotational night-shift schedule.

Eligibility

This opening is intended for any graduate with fresher status, provided the candidate has only worked in international voice processes within MNC companies. Strong communication skills and prior experience in international voice support are essential.

Job Details

  • Role: Customer Support - International Voice
  • Work location: Bangalore, Mumbai, or Pune
  • Work arrangement: Work from office
  • Weekly schedule: 5 working days with Saturday and Sunday fixed off
  • Shift pattern: US rotational shift, including night shifts
  • Transport support: 2-way cab facility available
  • Compensation: 3 LPA

Responsibilities

  • Manage incoming and outgoing customer calls, as well as chat and email queries from international clients.
  • Address customer concerns by identifying suitable solutions and offering alternatives within defined timelines.

Selection Process

  • Versant test
  • Operations interview round

Additional Information

For further details, contact HR Saffa at 8618272515.

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