Customer Acquisition Specialist

Role overview

This opportunity is for a Customer Acquisition Specialist in the United States, with the hiring process managed by a partner employer. The role combines customer service, sales support, and account management in a fast-moving, target-driven setting. You will be responsible for speaking with customers across high-volume inbound and outbound channels, helping them understand offerings, overcoming objections, and improving both conversion and retention. The position is well suited to someone who enjoys structured sales work, problem-solving, and measurable performance goals, with training and development provided to support career progression.

Key accountabilities

• Connect with customers through phone and digital touchpoints to support sales, service, and acquisition activity.
• Handle a large number of daily customer interactions while keeping communication clear, helpful, and professional.
• Assist with lead qualification, conversions, renewals, and retention initiatives that contribute to revenue growth.
• Address objections and resolve concerns to strengthen customer satisfaction and lower churn.
• Keep CRM records accurate and current, including tools such as Salesforce, to support reporting and data quality.
• Share performance updates and forecasting input, working closely with teammates and leaders.
• Build strong product knowledge so you can answer questions confidently and recommend suitable solutions.

Experience and skills needed

• At least 2 years of experience in customer service, sales, or another customer-facing role in a high-volume environment.
• A track record of meeting or exceeding targets in a quota-based setting.
• Strong verbal and interpersonal communication skills, with the ability to quickly establish rapport and manage objections.
• Hands-on experience with CRM platforms such as Salesforce or similar systems.
• Comfort working in a fast-paced environment that requires multitasking and frequent customer contact.
• Good analytical and problem-solving ability, along with the flexibility to adjust to shifting priorities.
• Comfort using Microsoft Office applications and everyday digital tools.
• Must be located in the United States and authorized to work there, with flexibility for remote or hybrid arrangements depending on role needs.

Compensation and benefits

• Hourly pay of about $16.49 to $21.64, plus performance-based incentives.
• Medical, dental, and vision insurance for eligible employees.
• 401(k) retirement savings plan with employer contribution support.
• Paid time off, paid holidays, and paid training.
• Access to mental health support, wellness resources, and employee assistance services.
• Early access to pay through flexible payroll options.
• Structured learning, career growth, and leadership development opportunities.
• Inclusive workplace initiatives, employee resource groups, and community-focused programs.
• Recognition initiatives, global events, and employee appreciation activities.

Application and hiring notes

The partner employer oversees all applications, reviews, and next steps. Candidate selection is based on an AI-assisted matching process, after which shortlisted profiles are forwarded to the hiring company. Interviews and assessments are handled by the employer’s internal team. Submission of an application also means your personal data may be processed for recruitment purposes and shared with the employer in line with applicable data protection requirements. AI tools may be used to assist parts of the review process, but final hiring decisions remain human-led.

Additional information

The role description emphasizes a performance-oriented environment focused on both acquisition and retention outcomes. Success in the position depends on consistent customer engagement, strong product understanding, and the ability to contribute to revenue growth while maintaining quality service.