Clinic Coordinator - Ballsbridge
Dublin, County Dublin, Ireland · Full Time
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- Experience
- Any
- Salary
- EUR 30,000 – EUR 40,000 / year
- Openings
- 1
- Posted
- 1 week ago
- Work mode
- In office
- Eligibility
- Applicants who are interested in a full-time, permanent, on-site role in Ballsbridge and are comfortable working in a patient care and telemarketing environment may apply.
- Resume
- Required to apply
Where you'll work
Job description
About the Role
Hidden Hearing is committed to making hearing care more accessible and to reducing the stigma around hearing loss. The organisation aims to help patients feel confident taking charge of their hearing health while also creating a workplace where staff feel motivated and satisfied by their contribution.
This position is based on Merrion Road and sits within the Ballsbridge Hearing Centre team. It is a chance to develop your career while playing an important part in helping patients hear better every day.
What You’ll Do
As a Clinic Coordinator, you will support patient care and telemarketing activity for the Ballsbridge area, while also representing the brand in a professional and caring way.
- Handle incoming and outgoing calls for patients across Ballsbridge and the wider area, ensuring a consistently high standard of service.
- Manage inbound and outbound telemarketing leads for the Ballsbridge area and work toward weekly, quarterly, and annual targets.
- Keep diaries and schedules well filled; the role expects more than 80 calls per day.
- Act as a strong ambassador for Hidden Hearing by reflecting its values and delivering an excellent patient experience.
Compensation and Benefits
The role offers a basic annual salary of €30,000 along with commission, bringing on-target earnings to around €40,000 per year. The advertised OTE range is €30,000 to €40,000 annually.
- Additional leave
- Company events
- Company pension
- Bike to work scheme
- Employee discount
- Referral programme
- Sick pay
- Store discount
Working Pattern
- 8-hour shifts
- Day shifts
- Monday to Friday
- No weekends or bank holidays
Other Information
This is a permanent, full-time position and the work location is in person.
Hidden Hearing is an equal opportunities employer and supports reasonable accommodations during recruitment and selection where needed. The company states that it values diversity, equity, and inclusion, and aims to give every applicant an equal chance regardless of gender, civil status, family status, sexual orientation, age, disability, race, religious belief, political opinion, or membership of the traveller community.