Cleaner/Nettoyeur(se)

Organizational context

The International Federation of Red Cross and Red Crescent Societies (IFRC) is the world’s largest volunteer-based humanitarian network. It is formed by National Red Cross and Red Crescent Societies and, together with the International Committee of the Red Cross (ICRC), belongs to the International Red Cross and Red Crescent Movement. Its overarching mission is to inspire, support, enable and promote humanitarian action by National Societies at all times. The organization works to address needs and improve living conditions for people in developing and transition countries, especially vulnerable communities before, during and after disasters, crises and health emergencies. IFRC is supported by a Secretariat headquartered in Geneva and operated through regional and country offices worldwide.

The Secretariat, led by the IFRC Secretary General, provides the Federation’s core capacity to serve, connect and represent National Societies. It supports governance mechanisms, sets norms and standards, provides guidance, ensures coherence and coordination, promotes accountability and performance, shares knowledge, strengthens collaboration across the Movement, and expands the Federation’s reach as an international organization. The Secretariat structure includes three main work groups: Partnerships, including Movement and Membership; Programmes and Operations; and Management. It also has five decentralized regional offices: Americas (Panama City), Africa (Nairobi), Asia-Pacific (Kuala Lumpur), Europe (Budapest), and Middle East and North Africa (Beirut).

As one of these regional offices, the Europe Regional Office supports 54 National Societies in strengthening their humanitarian and development work so they can remain trusted partners in their countries and operate in a sustainable and accountable way.

Job purpose

Reporting to the Assistant Administration, this role exists to ensure cleaning and upkeep of IFRC premises in Bunia.

Key duties and responsibilities

• Carry out daily cleaning of offices using the available cleaning supplies to keep the premises in excellent condition, including dry and/or wet dusting of floors, glass surfaces, furniture and similar areas.
• Dust office tables and equipment such as printers and photocopiers.
• Clean windows and curtains on a regular basis.
• Clean and descale sanitary facilities periodically, and make sure essentials such as toilet paper, hand gel and brushes are always available.
• Plan weekly laundry days for household linen, towels and related items.
• Sweep and wash indoor and outdoor floors regularly with soapy water.
• Before ending the day, ensure that laundry and cleaning materials are protected from weather conditions and hidden from outside view.
• Report any issues related to electricity, plumbing, carpentry, locks/keys and similar matters to the line manager.
• Work from Monday to Friday during standard working hours, with one hour of break during the day.
• Contribute actively to the achievement of the Secretariat’s objectives.
• Follow the principles of the Red Cross and Red Crescent Movement.
• Perform any other job-related tasks and duties assigned by the supervisor.

Education

A secondary school diploma or an equivalent qualification is required.

Experience

At least 2 years of experience in a similar position, with strong overall qualifications.

Knowledge, skills and languages

• Strong organization and cleaning-method skills
• Understanding of cleaning products, including their properties, safe use and storage
• Good hygiene and safety practices
• Basic first-aid knowledge
• Team-oriented mindset
• Ability to work quickly while maintaining quality
• Good interpersonal behavior, including discretion, honesty and friendliness
• Ability to adapt to different work situations and activity levels
• Ability to speak and write in French
• Knowledge of local languages, including Swahili

Competencies and values

• Discreet, loyal and honest
• Team spirit
• Initiative and strong sense of organization
• Available and flexible
• Good listening skills and empathy
• Ability to work independently
• Where qualifications are equal, preference will be given to female candidates.

Application information

Applicants without internet access may submit their documents in person at the following address: Bureau de la Croix-Rouge Bunia, No 2, Avenue Labo Medical, Quartier Bigo, Commune Shari, ville de Bunia, Province d’Ituri.