Catering Leading Hand

Role overview

dnata is seeking a motivated Catering Leading Hand to join its busy Perth Airport catering operation on a full-time basis. This role suits someone who enjoys working in a fast-paced aviation environment, can lead by example, and is comfortable balancing hands-on kitchen work with team supervision.

Key responsibilities

• Set the standard on shift by carrying out the duties of a Senior Catering Attendant and Catering Attendant to a high level.
• Oversee, guide, train, and induct team members in assigned areas while following internal and external policies and procedures.
• Apply quality control practices to make sure customer requirements and product specifications are consistently achieved.
• Keep the work area well arranged and ensure productivity and performance targets are met.
• Look for ways to improve efficiency and output within the designated work zone.
• Check and resolve stocktake variances and other inventory discrepancies.
• Use knives and machinery safely and effectively.
• Make sure team members take allocated breaks and follow published rosters.
• Show strong planning and time management across the shift.
• Carry out instructions from management and support operational needs.
• Complete all required paperwork and customer-related documentation accurately.
• Handle administrative and reporting tasks as needed.
• Follow Galley Loading Plan, Cart Packing Plan, and Equipment Loading Plan requirements where relevant.
• Comply with company standards related to HALAL, HACCP, QSAI/Food Safety, Workplace Health and Safety, Quarantine, and Customs.
• Be willing to move between areas of the unit during a shift if operational demands require it.

What you need to succeed

• Availability to work a variety of shifts across a seven-day roster on a full-time basis.
• Previous experience in a food production or food service environment.
• Good organisational ability and time management.
• Basic knife-handling capability.
• Fine motor control suited to detailed food handling tasks.
• Access to your own transport.
• Strong numeracy skills.
• Working knowledge of workplace health and safety and hygiene practices.
• Experience with HACCP procedures.
• Clear verbal and written communication skills.
• Ability to stay effective under pressure in a busy open-plan kitchen.
• Capacity to work independently and as part of a team.

Benefits

• Work with a close-knit team focused on safety.
• Receive competitive wages with penalties where applicable.
• Enjoy free onsite parking, meals, and uniforms.
• Access career growth, development, and opportunities to relocate within the national network.
• Take advantage of 5 weeks of annual leave.
• Use the employee novated car lease program.
• Benefit from retail discounts, reduced health insurance, and wellbeing support including online exercise classes.

Training and support

Training, certification, and ongoing support are provided to help you succeed in the role.

About the employer

dnata is Australia’s largest inflight catering and retail partner, with a strong focus on catering, retail, and food manufacturing. The business supports many of the world’s leading airlines, operates 16 facilities across 12 cities, employs more than 4,000 people, and produces over 64 million meals while servicing more than 250,000 flights each year. dnata is part of the Emirates Group and also delivers ground handling, cargo, travel, and inflight services for the aviation sector.

Additional information

The position is based in Perth, Western Australia, at Perth Airport. The workplace operates over a seven-day week, and flexibility across shifts is required.