Call Centre Agent / Customer Service Representative (Arabic Speakers)
Dubai, United Arab Emirates · Full Time
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- Experience
- Any
- Salary
- AED 5,000 – AED 5,500 / month
- Openings
- 1
- Posted
- 1 week ago
- Work mode
- In office
- Eligibility
- Arabic-speaking candidates who can join immediately and have prior customer service or call centre experience.
- Resume
- Required to apply
Where you'll work
Job description
Role overview
This outsourced customer support role is based in Dubai and is suited to Arabic-speaking professionals who can start immediately. The assignment runs for 6 months and may be extended depending on business needs.
Work arrangement
You will work on site in Dubai with a 5-day workweek and standard working hours.
Compensation
The monthly salary for this position is AED 5,000 to AED 5,500.
What you will do
- Support customers by handling questions, complaints, and requests over chat, phone, and in person.
- Take inbound and outbound calls in a polite, professional, and service-focused way.
- Maintain service quality and work toward the required performance targets.
- Assist with basic troubleshooting for issues related to the application.
Required background and skills
Candidates should already have prior experience in customer service or a call centre environment. Strong customer service ability, confident call handling, and solid problem-solving skills are essential.
Additional details
This opportunity is open only to immediate joiners. Arabic speakers are required for the role.