Business Analyst

Role overview

This contract Business Analyst opportunity in Toronto is centered on improving reconciliation controls and helping redesign processes that are currently underperforming. The role supports a fast-moving capital markets operations environment where the focus is on reducing gaps, strengthening controls, and making workflows more efficient.

What you will do

• Lead ongoing improvements to the present reconciliation process.
• Review the current reconciliation control workflow, use root-cause analysis to identify pain points, and help implement solutions that improve performance.
• Take ownership of changes needed to address root causes, using a risk-aware approach and practical, innovative methods across different business lines.
• Support reconciliation build and remediation work, including strategic initiatives and other projects, and act as the recon representative for new reconciliation items and enhancements.
• Carry out reconciliation build tasks by adding scripts and rules into the platform, then test the changes and assess any resulting impacts.
• Provide advisory input on reconciliation requests and help determine whether proposed builds are feasible.
• Build strong working relationships through clear communication and regular information sharing.
• Track project dependencies and risks so they are actively managed.
• Promote a culture of innovation focused on simpler, smarter ways of working.

Team and business context

You will be part of the Reconciliations Control Change team within a global operations and business services group that supports trading, investment, and corporate banking functions. The broader team partners with front-office and other global groups to manage risk, support the trade lifecycle, and contribute to process improvement, new product work, and control enhancements.

The environment is diverse, dynamic, and oriented toward innovation, execution excellence, and improving the employee experience. The role suits someone who enjoys collaborative problem-solving, commercial thinking, and making measurable improvements in a changing capital markets setting.

Required experience and capabilities

• Strong background in reconciliation work.
• Ability to work with data analysis, quality testing, and statistical reporting, including reviewing dashboards and presenting findings to management.
• Project management experience.
• Strong stakeholder communication skills.
• Excellent interpersonal ability and the confidence to work effectively with people at all levels.
• Comfort operating in a fast-paced, detail-heavy, and sometimes ambiguous environment.
• Ability to understand technical ideas, think independently, and bring forward practical options for issue resolution.
• Strong problem-solving, abstract thinking, and technical capability for building reconciliations with available tools.
• Ability to handle tight timelines, multiple priorities, and shifting demands.
• Solid knowledge of capital markets, including their functions and processes.
• Critical thinking and business analysis mindset, with an understanding of colleague and business needs.
• Ability to collaborate with affected groups to ensure effective and efficient service delivery.
• Capacity to build and maintain the functional expertise needed to deliver the expected service level.

Preferred background

• Experience in capital markets.
• Working knowledge of Python.
• Working knowledge of SQL.

Additional information

This is an onsite contract position based in Toronto, Ontario, Canada. The role does not include salary details, a stated duration, listed openings, or a defined start date in the source information.