Business Analyst

Role Overview

We are looking for a Business Analyst to assist the Vendor Management Organization within the Coupa Supplier Logistics team. The role is centered on vendor operations and procurement support, including purchase order creation, invoice reconciliation, process documentation, vendor onboarding, and coordination with technology, finance, and business stakeholders to keep operations accurate and efficient.

Core Responsibilities

• Work with technology partners to raise purchase orders, making sure coding and cost allocations are clearly provided from the outset.
• Support accurate and timely invoice processing.
• Match approved purchase orders against time-and-materials details on invoices, then spot, correct, and communicate any mismatches.
• Reconcile PO line items with supplier invoices so the coding and all supporting details align before submission.
• Record CSL workflows, methods, and operating practices, and help build new procedures when required.
• Develop and share training guidance for onboarding new vendors.
• Identify important data from agreement documents, including SLAs, delivery timelines, renewal terms, and related contract details.
• Assist leadership by flagging and escalating issues promptly.
• Collaborate with colleagues and cross-functional partners across all levels of the organization.

Required Experience and Skills

The position calls for a bachelor's degree in Accounting, Finance, or a related discipline, along with at least 3 years of hands-on experience using SAP and Coupa. Strong written and verbal communication, excellent organization, detail orientation, and the ability to juggle multiple priorities are essential. The ideal candidate works well in teams, communicates comfortably with stakeholders at every level, stays flexible across concurrent workstreams, and can operate independently with limited supervision. The role also requires the ability to perform under pressure, meet demanding deadlines, and work in both virtual and onsite settings when needed.

Preferred Background

Helpful experience includes deeper exposure to Coupa and SAP, work in vendor management, procurement, invoicing, or supplier logistics, as well as experience documenting processes, preparing training materials, handling contract administration, or supporting vendor onboarding.

Work Environment

This position is based in Orlando, FL and follows a hybrid schedule. The expected onsite pattern is Monday through Thursday in the office, with Fridays remote, though this arrangement may change.

Compensation and Benefits

The estimated pay for this role is up to $58.00 to $63.00 per hour. Final compensation may differ depending on background, knowledge, skills, and location, and local wage requirements will be observed. Benefits include Medical, Dental, and Vision insurance, Employee-Owned Profit Sharing (ESOP), and a 401(k) plan.

About the Employer

The company describes its culture as high-energy and growth-oriented, with a strong focus on performance and customer service. It is an employee-owned, women-led organization that supports Fortune 500 companies across the country with IT staffing and project solutions.

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