K

Business Analyst

Konrad

Toronto, Ontario, Canada · Full Time

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Experience
1+ yrs
Salary
CAD 70,000 – CAD 78,000 / year
Openings
1
Posted
2 weeks ago
Work mode
In office
Eligibility
Early- to mid-career candidates with at least 1 year of relevant business analysis, systems analysis, or strategy experience who are interested in digital consulting and process improvement.
Resume
Required to apply

Where you'll work

Job description

About the Company

Konrad is a modern digital consultancy focused on tackling complex business challenges for international clients with inventive, future-ready solutions. The company is known for building high-quality digital products used by a very large global audience and for fostering a workplace centered on innovation, learning, and strong analytical thinking.

About the Role

This position sits within the Digital team and carries the internal title of Associate, Digital. The work is centered on business analysis for client projects, with an emphasis on helping organizations define needs, improve processes, and make sound strategic decisions.

The role is suited to an early- to mid-career professional who already has a solid base in process improvement and wants to deepen both technical and consulting capabilities. You will help shape digital products through requirement discovery and process optimization, while also learning how business needs influence product direction, customer experience, and broader strategy.

You will collaborate with senior analysts, engineers, product managers, designers, and business stakeholders across different client engagements. With coaching and support, you will contribute to workshops, interviews, documentation, process mapping, gap analysis, and other analysis tasks while building skills in project delivery, user experience, and design thinking.

Responsibilities

  • Assist client and internal teams in breaking down complex business challenges into well-defined functional requirements.
  • Review business processes to spot inefficiencies, delays, and improvement opportunities, working under the direction of senior team members.
  • Lead or support workshops and interviews with stakeholders to capture business needs and document them clearly.
  • Prepare supporting materials such as user stories, process maps, and business requirements documents.
  • Work alongside product managers and engineers so that technical solutions stay aligned with business objectives.
  • Present insights and analysis through written updates, presentations, and process visuals.
  • Look for ways to strengthen project workflows and improve requirement-gathering practices.

Requirements

  • At least 1 year of experience in a business analyst, systems analyst, or strategy-oriented role.
  • Hands-on exposure to requirements gathering approaches such as Agile, Scrum, or similar methods.
  • Experience using project and collaboration tools like Jira, Confluence, or Asana.
  • Basic understanding of digital product lifecycles and established business analysis practices.
  • Comfort facilitating workshops and handling stakeholder expectations.
  • Strong analytical and problem-solving ability with careful attention to detail.
  • Good written and verbal communication skills.
  • Ability to work well in cross-functional, consulting-style environments.
  • Interest in learning about industry trends, data governance, and strategic planning.

Perks & Benefits

  • Comprehensive health and wellness coverage.
  • Retirement planning support.
  • Parental leave program.
  • Flexible working hours.
  • Option to work from home.
  • Service recognition initiatives.
  • Social events, outings, and retreats.
  • Learning and development culture.

Additional Information

Applicants who have completed courses at BrainStation are encouraged to mention that experience in their cover letter, as related design and development practices are often taught there.

Konrad is an equal opportunity employer and welcomes applications from all qualified candidates regardless of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Accommodation can be arranged for applicants with accessibility needs or concerns during the hiring process or employment.

The estimated compensation for this role is between $70,000 and $78,000. Final pay will depend on education, experience, skills, abilities, and alignment with market data.

Only candidates selected for an interview will be contacted.

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