Business Analyst

Role Overview

We are seeking a Business Analyst for a long-term contract assignment in Brooklyn, NY. The position follows a hybrid schedule, with at least two onsite days each week.

What You Will Do

• Convert business goals into clear requirements for technical teams, including user stories, use cases, acceptance criteria, and feature summaries.
• Partner with cross-functional teams to make sure proposed solutions align with both customer and business needs.
• Work with stakeholders during product visioning and early concept development.
• Perform gap assessments and surface opportunities to improve processes.
• Create and maintain process maps, workflow documentation, and related business documents.
• Contribute to project management work such as planning, testing, and rollout support.
• Review and interpret data to help guide decisions and strategic planning.
• Take part in client conversations to gather requirements and support product adoption.
• Capture, validate, and document business and technical needs, then translate them into functional and technical design details.
• Act as a go-to resource for product feature clarification and internal advisory support.
• Help stakeholders define business objectives and value so the product backlog can be prioritized effectively.

Required Experience and Skills

• At least 5 years of experience as a Business Analyst on legacy replacement and workflow development initiatives.
• Strong customer focus and a genuine interest in solving customer problems.
• Creative, proactive approach to identifying and resolving issues.
• High attention to detail and a commitment to quality.
• Comfort working with multiple subject matter experts at the same time.
• Ability to produce clear, concise documentation.
• Strong multitasking skills and the ability to stay effective in a fast-moving environment.
• Self-driven and motivated to deliver results.
• Excellent skills in communication, interpersonal interaction, analysis, problem solving, presentations, writing, and information gathering.
• Experience leading JAD sessions and one-on-one discussions, working independently on strategic topics, handling multiple complex tasks or projects, meeting deadlines, and performing well under pressure.
• Ability to define test scenarios and conditions, prepare test plans, and support UAT execution.

Preferred Background

• Experience in pension administration.
• Hands-on experience with Salesforce configuration.
• Prior Scrum experience.
• Background as a Product Owner.

Additional Details

This is a long-term contract role based in Brooklyn, NY. The work arrangement is hybrid, with at least two days required onsite each week.