Business Analyst

Job Summary

This opportunity is for a discovery-oriented Business Analyst to contribute to digital work in the aviation sector. The position focuses on taking unclear business challenges and turning them into well-defined solutions, with a strong need for critical analysis, effective communication, and the ability to align business and technology stakeholders.

Required Experience and Background

• A bachelor’s degree in IT, Computer Science, Engineering, or a closely related discipline is required.
• Applicants should bring 2 to 5 years of experience working as a Business Analyst or in a comparable role.
• Strong hands-on experience in gathering requirements, analyzing needs, and preparing documentation such as BRDs, user stories, and use cases is essential.
• At least 1 year of experience in SIT/UAT and defect tracking or resolution is required.
• Practical exposure to Agile ways of working, including Scrum or Kanban, along with tools such as JIRA and Confluence, is needed.
• Candidates must demonstrate strong analytical ability and the skill to organize uncertain problems into structured, workable solutions.
• Excellent communication and narrative-building skills are important for influencing and coordinating with stakeholders.

Preferred Experience

• Experience using Design Thinking methods and creating user-focused solutions is an advantage.
• Familiarity with UX/UI collaboration platforms such as Figma or Miro will be useful.
• Experience with performance testing or other non-functional requirement testing is a plus.
• Professional BA certifications such as CBAP, PMI-PBA, or IIBA-AAC are considered beneficial.
• Background in aviation or large enterprise platforms would be an added advantage.

Key Responsibilities

• Work with stakeholders to capture business needs and convert them into clear functional and technical specifications.
• Break down unclear problem statements into defined scope, solution options, and delivery roadmaps.
• Create BRDs, user stories, acceptance criteria, and process flow documentation.
• Run workshops and collaborative discussions to build alignment and support decisions.
• Use Design Thinking practices to shape and validate user-centered solutions.
• Partner with UX teams, developers, and architects to confirm feasibility and solution alignment.
• Help define and support SIT and UAT so the delivered solution meets business and user expectations.
• Serve as the main connection between business and technology teams, balancing priorities and expectations.
• Take part in Agile ceremonies and assist with backlog refinement and delivery coordination.

Additional Information

This is a contract role based onsite in Singapore, Singapore.

Application Notes

Applicants who are interested should submit an updated resume by email. Personal data provided during the application process may be collected, used, and disclosed for employment and recruitment purposes in line with the company’s privacy policy. Confidentiality will be maintained, and only shortlisted candidates will be contacted for interviews. Employer license number: 07C5639.