Job description

Main purpose

The Business Analyst acts as the link between business requirements and technology-driven solutions. In this role, you will examine business challenges, define practical remedies, and help ensure the proposed solutions align with organizational needs. The position supports a range of projects and functions aimed at improving efficiency, strengthening profitability, and advancing strategic objectives.

Key responsibilities

Pinpoint business issues, break them down to their root causes, and evaluate how they affect the organization.
Design and recommend workable solutions, weighing feasibility, cost, and expected business value.
Collect, structure, and maintain business requirements in a clear and concise format.
Keep business users, technical teams, and leadership aligned through regular and effective communication.
Assist with solution rollout by tracking progress, identifying risks, and helping keep initiatives on schedule.
Review current business processes, identify opportunities to improve them, and suggest changes that increase efficiency and effectiveness.

Skills and abilities

Strong analytical capability for handling complex business problems and data.
Clear verbal and written communication for working with varied stakeholders.
Solid problem-solving approach to diagnose issues and build effective solutions.
Good understanding of technology systems and digital tools.
Ability to manage stakeholder expectations and influence different groups.
Strong business understanding and judgment.
Familiarity with project management methods and tools.

Key relationships

The role works closely with internal and external stakeholders across the business.