Assistant Resident Manager Team

About the company

Realstar is a long-established property and investment management business with 50 years of experience in the market. It ranks among Canada’s largest managers of multi-residential assets, representing institutional and private investors. The company oversees more than 22,000 rental apartments across six provinces and manages assets worth over $5 billion. Headquartered in Toronto, Realstar is part of Realstar Group, which oversees more than $9 billion in multi-family, hospitality, and alternative real estate assets in Canada.

Role overview

Realstar is looking for an Assistant Resident Manager two-person team to live and work at one of its properties in Sarnia, Ontario. The role requires on-site living in a shared apartment, working four weekdays each week, every second weekend, and being available on-call some evenings.

Compensation and benefits

• Annual base pay is $28,000 per person, and the apartment suite is included as a taxable benefit.
• Employer-sponsored benefits are provided.
• Performance-based annual bonuses are available.
• Employees receive ongoing training and a work-smart environment.
• Gym membership discount.
• Recognition awards for years of service.
• Opportunities for career growth.
• An inclusive and diverse workplace.
• Annual holiday parties and summer barbecues.

What the job involves

• Collect rent promptly and ensure payments are received on time.
• Present and market available suites to prospective tenants.
• Maintain cleanliness in shared spaces such as hallways, stairs, and elevators.
• Handle small repair and maintenance tasks.
• Get apartments ready for incoming residents.
• Deliver strong service to current and prospective residents.
• Support leasing activities for available suites.
• Respond to after-hours and on-call requests as needed.

Candidate profile

The ideal applicant has 2 to 3 years of experience in a comparable position, along with practical cleaning and minor repair abilities. Strong customer service skills, comfort working in a team, and availability for some evenings and weekends are also important.

Additional information

Realstar manages over 160 properties across Canada, with communities that are clean, quiet, and home to residents who value high service standards.

Equal opportunity and accommodation

Realstar encourages applications from Indigenous Peoples, persons with disabilities, women, visible minorities, LGBTQ+ individuals, and people who speak languages other than English fluently. The company is committed to equal opportunity hiring and will provide accommodation throughout the recruitment process upon request.

Selection notice

Only candidates selected for an interview will be contacted.