American English Transcriber

Role overview

Productive Playhouse is assembling a candidate pipeline for American English Transcribers to join the team when the project goes live. In this position, you will turn audio and video recordings into accurate written transcripts while following client-specific style rules, formatting standards, and conventions. The work is project-based and is based in Glendale, CA at the office rather than remotely.

The role offers a flexible schedule with work ranging from 16 hours per week to a maximum of 40 hours per week. The hourly pay is $18.00.

What you will do

• Convert spoken audio into written text with a high level of accuracy, following the project’s formatting, punctuation, and grammar rules.
• Deliver transcription work that aligns with each client’s written-domain conventions and quality expectations.
• Stay current on detailed client policies, including “clean room” requirements and other written guidelines.
• Use training documents and reference materials to keep work compliant and consistent.
• Check transcripts carefully for errors, omissions, and completeness before submission.
• Escalate technical problems or concerns through the proper channels without delay.
• Look for ways to improve workflow, productivity, and quality standards.
• Manage time well so deadlines are met and output remains consistent.
• Treat confidential material carefully and follow all privacy and security rules.
• Support additional projects or duties as assigned.

What you need to bring

• Strong listening ability and very good command of grammar, punctuation, and spelling.
• Comfort working with client-specific style guides and adapting quickly to new conventions.
• Solid research skills for verifying spellings of names, places, and products.
• Ability to work across Mac and PC systems, as well as Microsoft Office and Google Workspace.
• Clear communication and strong interpersonal skills.
• Dependable follow-through on deadlines and quality expectations.
• Professional handling of sensitive information and strict confidentiality.
• Typing speed of 40 WPM or more in American English is preferred.

Eligibility and requirements

• High school diploma or equivalent is required; additional study in linguistics, transcription, or a related area is a plus.
• You must be authorized to work in the United States, as sponsorship is not provided.
• Candidates must be at least 18 years old.
• Reliable transportation is needed for commuting to the on-site facility when required.
• You must be fluent in reading, writing, understanding, and typing American English (en_us).
• You should be able to understand a wide range of accents and dialects and pass a language assessment.

Physical demands

• Ability to move around an office or similar work setting, including standing and walking for long periods.
• Ability to sit for extended periods while working at a computer.
• Ability to bend, reach, and carry out tasks that require physical flexibility in a standard office environment.
• Manual dexterity to use a keyboard and mouse efficiently.
• Ability to wear headphones for long stretches while listening to audio.
• Capacity to handle repetitive typing work with sustained focus.

About Productive Playhouse

Productive Playhouse is a global data company that combines its roots as a production company with a broader focus on language and data services. The organization began by creating educational content for children and has since grown into a wide-ranging provider of transcription, translation, linguistic analysis, rating, systems testing, localization, field and studio recording, language verification, and specialized data handling.

Since 2011, the company has expanded rapidly and continues to develop secure, high-quality solutions for clients across varied settings. Its team emphasizes innovation, adaptability, diversity, and strong service delivery.

Additional information

This job summary is intended to explain the main scope of the role and the nature of the work, but it is not a complete list of duties or qualifications. The employer may update or revise the job details as needed.

Productive Playhouse is an equal opportunity employer and values an inclusive workplace. Employment is at-will, meaning either the employee or the employer may end the relationship at any time, with or without cause or notice.

Any offer of employment depends on the candidate providing valid proof of identity and authorization to work in the United States or the relevant hiring location. The company participates in E-Verify.

Reasonable accommodation is available for qualified individuals with disabilities. Candidates who need assistance because of a disability may contact Human Resources.

All offers are also subject to the company’s standard employment verification and compliance requirements.