Adventure Park Supervisor

Role Overview

Minor Hotels is a global hospitality group that owns, operates, and invests in a broad collection of more than 530 properties across 50+ countries in Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe, and South America. Its portfolio includes well-known brands such as Anantara, Avani, Elewana, Oaks, NH Hotels, NH Collection, nhow, and TIVOLI.

For Banana Island Resort Doha by Anantara, the business is looking for a proactive and safety-minded Adventure Park Supervisor. This position is responsible for day-to-day park operations, supporting the team, and ensuring guests enjoy a safe, smooth, and memorable experience. The role requires strong leadership, attention to safety, and the ability to keep activities running efficiently while maintaining company standards.

Key Responsibilities

• Oversee the daily running of the adventure park, covering attractions such as rides, climbing features, zip lines, obstacle courses, and guest-use areas.
• Direct, organize, and assist operational team members to deliver strong service and maintain safety standards.
• Carry out routine inspections of equipment, attractions, and site facilities each day.
• Make sure every guest receives the necessary safety instructions and follows park guidelines and procedures.
• Act quickly on incidents, emergencies, and guest feedback or concerns.
• Keep an eye on crowd movement, manpower coverage, and operational productivity during busy periods.
• Guide new staff on operating procedures, safety expectations, and emergency response practices.
• Prepare and keep up-to-date operational reports, incident records, and maintenance documentation.
• Work closely with maintenance teams to resolve equipment concerns and reduce interruption to operations.
• Ensure the park remains clean, tidy, and visually well presented at all times.
• Provide support for ticketing, events, and special group activities when needed.
• Assist management in meeting revenue goals, guest satisfaction targets, and overall operational objectives.

Requirements

• A diploma or bachelor’s degree in hospitality, recreation management, sports management, or a similar discipline is preferred.
• 2 to 4 years of supervisory experience in adventure parks, amusement parks, recreation venues, hospitality, or comparable settings.
• Good knowledge of safety rules and day-to-day operating procedures.
• Proven leadership and people management capability.
• Strong verbal communication and customer service skills.
• Comfortable making decisions and staying composed in high-pressure situations.
• First Aid and CPR certification is an advantage.
• Willingness to work weekends, public holidays, and rotating shifts.

Work Location

The position is based at Banana Island Resort Doha by Anantara in Doha, Qatar.

Additional Information

Applicants should be ready for a hands-on supervisory role in an active leisure environment. The job requires close attention to safety, guest experience, operational coordination, and timely issue resolution. Interested candidates should be prepared to work across varied schedules depending on park demand.