Admissions Recruiter

About Georgetown University

Georgetown University, situated in Washington D.C., offers two distinct campuses: the historic Hilltop Campus and the Capitol Campus. The university is known for its rigorous academic programs, global outlook, and extensive opportunities to engage with the nation's capital. The community is comprised of intellectually driven individuals committed to social justice and making a positive impact globally.

Job Overview

Georgetown's School of Continuing Studies (SCS) is dedicated to cultivating a collaborative, innovative, and student-centered environment, guided by Georgetown's Jesuit values. SCS aims to be a hub of growth within the University by developing academic programs that address evolving economic and societal needs. Joining the SCS team means becoming part of a dynamic community of staff and faculty focused on inspiring students to achieve greater personal and professional success.

Responsibilities

The Admissions Recruiter is primarily responsible for engaging with prospective students through various channels, including phone, email, and in-person interactions. All communications must be meticulously documented in the Salesforce CRM system. Recruiters will collaborate with Admissions Advisors and program staff to organize and execute virtual events, such as webinars, ensuring accurate and timely dissemination of information regarding the admissions process, program updates, and other relevant details to prospects. A key duty is responding to prospect inquiries within 48 hours and maintaining the integrity of prospect and applicant data within the Salesforce CRM. This involves utilizing Salesforce features for communication, note-taking, and data management. The recruiter will work closely with Admissions Advisors to understand the admissions decision-making framework and may assist with file completion. Additionally, they may represent Admissions during webinars or other recruitment activities.

Work Interactions

Reporting to the Director of Admissions, the Admissions Recruiter provides support for Tropaia and Commencement, alongside all other SCS staff members. Daily interactions include:

• Admissions Advisors, Program Staff, and the Director of Admissions
• SCS prospects
• Various departments within SCS and Georgetown University, specifically Academic Programs, Strategy, Marketing, and Enrollment Management
• Processing and documentation operations

Requirements and Qualifications

• A Bachelor's degree is required.
• A minimum of one year of progressive experience in an organizational setting is necessary.
• Demonstrated strong knowledge of CRM and Application Systems is essential.
• Proficiency in Microsoft Office Suite and comfort with database maintenance are required.
• The candidate must be detail-oriented, a team player, and capable of providing a high level of service.

Preferred Qualifications

• In-depth knowledge of CRM and Application Systems, such as Salesforce and Banner, is preferred.

Work Mode Designation

This position is designated as Hybrid with 2 days in the office. Please be aware that work mode designations are subject to regular review to meet the evolving needs of the University. Such reviews may lead to adjustments in a position's work mode. Detailed information regarding Georgetown University's staff and AAP mode of work designations can be found on the Department of Human Resources website.

Pay Range

The anticipated salary range for this position is $20.16 to $31.30 per hour. Compensation will be determined based on factors such as the candidate's qualifications, experience, education, skills, and certifications, as well as the University's operational requirements and market conditions.

Additional Information

Submission Guidelines: To be considered for this position, applicants must submit a resume for each position of interest. Documents are not retained for future openings.

Need Assistance: Qualified individuals with disabilities requiring reasonable accommodations during the application and hiring process should visit the Office for Equal Opportunity Compliance website or contact them at (202) 687-4798 or oeoc@georgetown.edu. For application process assistance, please call 202-687-2500. Information on Georgetown's benefits, professional development, and community involvement can be found on the Georgetown Works website.

EEO Statement: Georgetown University is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, citizenship, color, disability, family responsibilities, gender identity and expression, genetic information, marital status, matriculation, national origin, race, religion, personal appearance, political affiliation, sex, sexual orientation, veteran status, or any other characteristic protected by law.

Benefits: Georgetown University provides a comprehensive benefits package including medical, dental, vision, disability and life insurance, retirement savings, tuition assistance, work-life balance programs, employee discounts, and various voluntary insurance options. More details on benefits and eligibility are available on the Department of Human Resources website.

Current Georgetown Employees: Current employees should access job postings through GMS (gms.georgetown.edu) using their Net ID and password, then navigating to the Career worklet.

Submission Guidelines (Revised): Applicants must submit a cover letter and resume for each position they are interested in and believe they are qualified for. These documents are not kept on file for future applications.

Need Assistance (Revised): For reasonable accommodations for individuals with disabilities, please visit https://ideaa.georgetown.edu/ada or contact the Office of Institutional Diversity, Equity, and Affirmative Action (IDEAA) at 202-687-4798 or ideaa@georgetown.edu. For application process assistance, call 202-687-2500. Further information on Georgetown's employee offerings is available at https://georgetownworks.georgetown.edu/.

EEO Statement (Revised): Georgetown University is an Equal Opportunity/Affirmative Action Employer committed to faculty and staff diversity. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex (including pregnancy, gender identity and expression, and sexual orientation), disability status, protected veteran status, or any other characteristic protected by law. See https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf for more details.