Administrative Assistant

Role overview

KPMG in Canada is seeking an Administrative Assistant to support its Client Administration function within Business Enablement Services. The role is centered on delivering dependable client service, producing accurate outputs on time, and helping create a positive experience for both staff and clients.

This position plays an important support role across office administration tasks and contributes to the smooth day-to-day running of the workplace.

Key responsibilities

• Handle front-desk and reception duties, including answering calls and welcoming visitors in a polished, professional way that reflects the firm well.
• Sort, receive, send, and monitor incoming and outgoing mail and courier items.
• Support managers and the wider administration team with a range of administrative tasks.
• Prepare, edit, coordinate, and proofread correspondence, presentations, and reports using different software tools.
• Carry out document handling tasks such as photocopying, printing, scanning, and electronic document filing.
• Help organize internal and external events by arranging space, catering, and IT support as required.
• Keep office and computer supplies stocked and organized.
• Work both independently and with others to produce accurate, high-quality client-facing deliverables.
• Take on additional duties as needed to support the office.

Working approach

The role may occasionally require work beyond the standard workday or workweek when business needs arise. KPMG notes that flexibility is important and aims to support employees in balancing professional and personal commitments.

Requirements

• A mix of education and hands-on experience in data processing, business, and administration.
• Strong planning and organizational abilities.
• Clear written and verbal communication skills.
• Solid customer service and interpersonal skills.
• Good word processing ability and confidence using Microsoft Word, Excel, PowerPoint, Outlook, and Adobe Acrobat.
• Ability to stay positive, manage pressure, and prioritize multiple tasks effectively.
• Capacity to handle competing demands, adjust to tight timelines, and consistently deliver high-quality work.

Values and workplace culture

KPMG emphasizes its values of integrity, excellence, courage, teamwork, and doing what matters. The company describes itself as an equal opportunities employer committed to a respectful, inclusive, and barrier-free workplace where people can bring their full selves to work.

Recruitment adjustments and accommodations

KPMG says it is committed to an inclusive hiring process and can provide adjustments or accommodations based on individual needs and job requirements. Examples include extra preparation time, micro breaks during interviews, accessible communication support, or assistive technology. Candidates may request support at any point during recruitment by contacting KPMG’s Employee Relations Service team at 1-888-466-4778.

AI in recruitment

KPMG states that it uses artificial intelligence to improve the candidate experience and help organize applications or identify relevant qualifications. Hiring decisions are not made by AI; they are made by hiring managers and recruitment professionals. The tools used are reviewed through risk assessments aligned with KPMG’s Trusted AI framework, including security and privacy checks.