Account Manager - Sales

Company Overview

NWH is a major North American producer of hardwood lumber and a significant global supplier of panel products. As an integrated wood-products supplier, the company serves customers in furniture, flooring, cabinetry, molding, and millwork. With more than 20 manufacturing and warehousing sites nationwide, including sawmills, concentration yards, and distribution centers, NWH uses modern technology to make procurement more efficient for its customers. The company emphasizes sustainably sourced, high-quality hardwoods to help preserve natural resources for future generations.

Role Summary

NWH is seeking an Account Manager to expand a sales territory by identifying new prospects and increasing share with existing customers in flooring, furniture, cabinetry, and related industries. This is a remote role that can be performed from anywhere in the United States and supports all NWH manufacturing facilities. The compensation range is $85,000 to $125,000 per year, depending on experience, plus bonus.

Key Responsibilities

• Expand territory performance by pursuing new business and growing sales with existing hardwood lumber customers in relevant end markets.
• Work closely with customers to understand requirements, design practical solutions, and deliver a smooth, outcome-focused sales experience.
• Create and execute sales plans that promote the company’s diverse product portfolio.
• Manage customer relationships through consistent, professional account service.
• Identify and develop new markets for the company’s core product lines.
• Travel throughout the assigned territory to assess customer needs and deliver sales presentations.
• Partner with teams such as Finance, Supply Chain, and Marketing to support a strong customer experience.
• Represent NWH’s values through a service-oriented approach centered on Safety, People, Quality, Stewardship, and Innovation.
• Lead and support change initiatives when needed.
• Complete additional duties as assigned.

Qualifications

• 4 to 5 years of outside sales experience in the hardwood lumber industry is preferred.
• Ability to work remotely and travel 30% to 50% to support customer needs.
• A bachelor’s degree in Business, Engineering, or Marketing is strongly preferred, or equivalent experience in hardwood lumber sales.
• Valid U.S. driver’s license is required.

Core Competencies

• Creative, self-directed, and comfortable handling increasingly complex sales tasks.
• Strong relationship-building skills with the ability to establish customer value and trust.
• Effective both independently and in collaborative team settings.
• Strong communication, negotiation, persuasion, and interpersonal abilities across functions and seniority levels.
• Able to work through ambiguity and deliver results in a fast-moving, team-oriented environment.
• Solid business and people judgment, with the ability to influence leaders on complex sales decisions.
• Confident using data to generate sales insights and guide decision-making.
• Experience analyzing and interpreting data to recommend improvements and drive change.
• Uses metrics to inform sales and marketing decisions.
• Proactive in continuous improvement and capable of finding innovative solutions.
• Able to manage multiple priorities with urgency.
• Strong presentation and communication skills, including with senior stakeholders and C-suite audiences.
• Knowledge of building product lines is an added advantage.

Benefits

• Medical, dental, vision, and prescription coverage.
• Employee recognition and rewards program.
• Life insurance.
• Short-term disability coverage.
• Optional long-term disability coverage.
• 401(k) retirement savings plan with company match.
• Health savings account (HSA).
• Employee assistance program.
• Employee engagement center support.
• Paid time off and paid holidays.
• Employee engagement events and activities.
• Employee referral bonus with no cap.

Additional Information

NWH is an equal opportunity and affirmative action employer. All qualified applicants will be considered without regard to race, color, religion, gender, age, sexual orientation, national origin, disability, or protected veteran status.