Account Manager

About CSR

We are a dedicated team of 2,600 individuals across Australia and New Zealand united by the mission of 'Building solutions for a better future'. As a leading manufacturing company in our sector, we focus on creating innovative, sustainable, and high-performing building products and systems. At CSR, we prioritize people by fostering a supportive, respectful, inclusive, and safe workplace that values diversity and equal opportunity for all.

Role Overview

We are looking for a commercially minded and relationship-oriented Account Manager to join our Auckland team. In this capacity, you will handle and expand a portfolio of key multi-brand clients throughout the North Island. The position demands a self-driven sales expert who can strategically plan, autonomously operate, and achieve excellent customer outcomes in a dynamic environment.

Key Responsibilities

• Supervise and grow multi-brand customer accounts across the North Island.
• Build enduring, trust-based relationships with clients.
• Perform regular business evaluations to spot areas for growth.
• Attain sales, revenue, volume, and margin objectives.
• Design and implement strategies to develop accounts and clients.
• Negotiate pricing, promotional deals, contracts, and trading conditions.
• Identify and secure new opportunities within current and potential accounts.
• Collaborate with Marketing, Supply Chain, Customer Service, and Finance departments to deliver effective customer solutions.
• Maintain up-to-date sales forecasts, account strategies, and performance reports.
• Ensure successful rollout of business and promotional initiatives.

Candidate Profile

• Demonstrated success in Account Management, Business Development, or Sales roles.
• Experienced user of CRM platforms and Microsoft Office suite.
• Strong commercial insight with competent negotiation abilities.
• Excellent skills in relationship building and stakeholder engagement.
• Capability in analysis, strategic planning, and solving problems.
• Keen eye for opportunities and turning them into sustainable growth.
• Highly organized with strong time management.
• Experience in Construction or Building sectors is an advantage.
• Willingness and ability to travel as needed across the North Island.

Employee Benefits

• Supportive, inclusive culture promoting innovation and collaboration among skilled colleagues.
• Employee advantages such as up to 14 weeks paid parental leave, access to employee assistance programs, and discounts through reward schemes.
• Opportunities for ongoing learning, development, and career growth across different brands.