Accommodation Assistant - Fitzwilton Hotel

Role overview

The Fitzwilton Hotel in Waterford is offering an opportunity for three Accommodation Assistants to join the team at The Met Bar on Bridge Street. Fitzwilton is a contemporary boutique hotel with 90 bedrooms and suites, combining modern design with classic wood finishes and art elements, and many rooms overlook Waterford’s city views and the River Suir.

The property is ideally placed just a short walk from the city’s main train and bus station, around a five-minute cycle from the Waterford Greenway start point, and close to the main shopping district and Viking Quarter.

What the role involves

The position calls for someone who is professional, reliable, upbeat, and able to communicate well. The right person should also show initiative and be comfortable juggling tasks in a busy hospitality setting.

• Work across all areas of the department and be available for varied shift patterns, including evenings and weekends.
• Handle a fast-moving environment and adjust quickly when priorities change.
• Follow health and safety requirements at all times.
• Clean and check guest rooms and public areas according to hotel operating standards.
• Work to the guidance of the accommodation management team.
• Support colleagues and remain open to new ideas and ways of working.
• Keep standards of cleanliness, hygiene, and presentation consistently high throughout the department.
• Assist with planning, organising, and managing the daily workload for accommodation assistants.
• Attend meetings and team briefings when requested by management.

What the hotel is looking for

Applicants should be organised, detail-oriented, and able to manage time well. The role requires flexibility with working days and hours, confidence in working independently or as part of a team, and the ability to meet deadlines while maintaining a customer-first approach.

• Strong organisational ability and close attention to detail.
• Availability for flexible working days and hours.
• Comfort working in a busy, high-pressure setting.
• Ability to take initiative and collaborate effectively with others.
• Customer-focused attitude with a willingness to exceed expectations.
• Good time management and deadline awareness.

Benefits

• Competitive hourly pay.
• Training and career development opportunities.
• Access to reduced room rates across the Windward Hotel Portfolio.
• Discounts on food and beverage in the restaurant.
• Uniforms and meals provided while on duty.
• Bike-to-work scheme.

Additional information

The hiring company, Windward Management Limited, has operated since 2007 and is based in Dublin. It supports hotel owners with operations, marketing, and financial management, while focusing on guest experience, innovation, and strong property performance. The organisation places significant emphasis on investing in its people and creating opportunities for growth in hospitality.

Company culture

Windward Management promotes a workplace built on respect, collaboration, and high standards. Team members are encouraged to contribute ideas, develop professionally, and maintain a healthy work-life balance. The culture is inclusive and supportive, with recognition of individual contributions and collective success.

Other requirements

• High literacy skills are required.
• Previous hospitality experience is preferred.

Employment details

This is a part-time onsite role based in Waterford, County Waterford, Ireland. The closing date for applications is Saturday 11th July, 2026. Salary starts from €14.25 per hour.