Wireless Sales Consultant

Role Overview

As a Wireless Sales Consultant, you’ll play a key part in shaping a strong customer experience within the wireless area. This role supports a culture of learning and growth by helping customers and colleagues with wireless knowledge, product insights, and service guidance. The position is primarily sales-focused and contributes to both consumer and business customer success by recommending the right wireless solutions, products, and trends.

Key Responsibilities

• Build connections with customers, uncover wireless and wireline sales opportunities, and help turn those opportunities into sales.
• Deliver a high level of service by understanding customer needs, demonstrating strong product knowledge, and suggesting relevant add-on products and services.
• Follow up with customers after interactions to gather feedback and encourage additional purchases that add value.
• Work closely with the store team to promote offers, generate excitement around wireless products, and support referrals.
• Work toward and achieve individual sales targets.
• Keep merchandising displays aligned with company standards, including accurate and current pricing.
• Follow asset protection practices and maintain privacy requirements.
• Stay informed using internal communication tools such as the mobile app, intranet, and bulletin boards.
• Handle customer issues effectively and bring matters to management when needed.

Qualifications

• Between 3 months and 1 year of experience in wireless sales or another sales role.
• Strong customer-service mindset with a clear focus on helping people.
• Proven selling skills and the ability to influence purchasing decisions.
• Ability to guide or coach others when needed.
• Comfortable communicating with clients through different channels and formats.
• Good planning, prioritization, and organization skills to manage daily work and customer needs.
• Comfort with technology and a willingness to learn new tools and products.
• Curious, approachable, enthusiastic, and solution-oriented.

Benefits

• Employee discount.
• Health and dental coverage.
• RRSP/DPSP.
• Performance-based bonuses.
• Learning and development opportunities.
• Additional benefits and programs.

Additional Information

This is an existing opening. The hiring process may involve artificial intelligence at certain stages to help screen, assess, or select candidates, but final hiring decisions are made by a human reviewer.