Sales Support Representative

About the Role

Air Liquide New Zealand delivers customer-focused services across its product and service range, with a strong emphasis on improving customer outcomes while supporting environmental responsibility. The business is a leading provider of home healthcare services in New Zealand, supplying medical gases and equipment and operating an extensive homecare network that supports home oxygen patients nationwide. The organisation is committed to providing high-quality products and services for patients and healthcare providers.

In this role, you will support a busy sales function by helping keep commercial activity running efficiently. The position plays an important part in customer management, contract coordination, reporting, and administrative support, while also assisting with pricing and financial processes that underpin strong service delivery.

Key Responsibilities

You will contribute to smooth day-to-day sales operations by handling customer enquiries, assisting with contract preparation and execution, supporting invoicing and credit processing, and producing reports for commercial and sales leadership. The role also involves equipment charge management, reconciliation of costs against project codes, and coordination with the Local Engineer where needed.

Administrative support will include preparing purchase orders for the commercial team and helping organise and follow up on national and regional promotional campaigns.

Requirements

The ideal candidate will bring at least two years of experience in customer support or a customer-facing service role. A business-related qualification is preferred.

Strong communication and interpersonal skills are essential, along with the ability to build productive relationships with both customers and internal stakeholders. You should be highly organised, accurate, detail-focused, and comfortable managing several priorities at once.

This opportunity suits someone who can work independently when needed, while also contributing positively as part of a team in a fast-moving environment.

Working Conditions

This is a full-time permanent role based in Penrose, Auckland, New Zealand. The position requires a minimum of 40 hours per week, and weekend work may occasionally be needed.

Compensation

The salary range for this role is NZD 65,000 to NZD 75,000 per year.

Diversity and Inclusion

Air Liquide is committed to building a diverse and inclusive workplace that values the different backgrounds, perspectives, and cultures of its employees, customers, patients, and community partners. Applications are welcome from all qualified candidates, regardless of background.

About the Company

Air Liquide is a global leader in gases, technologies, and services for industry and health, operating in 78 countries with around 64,500 employees and serving more than 3.8 million customers and patients. Since 1902, the company has focused on oxygen, nitrogen, and hydrogen as core elements of its scientific and industrial work.